Reviews

[
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXb9hnJlz51u7YiXX8KjSC9Pqz4OCPiGA3xjyh16t_cQQaRkwck=s120-c-rp-mo-ba12-br100",
            "displayName": "Mitch Snyder"
        },
        "reviewReply": {
            "comment": "Thank you, Mitch! We're so glad to hear that you made the switch and are enjoying your experience with Bill and Megan. We appreciate your support and kind words!",
            "updateTime": "2026-08-04T02:44:51.695415Z"
        },
        "_id": "6a71384fa243ac03e175874b",
        "reviewId": "AbFvOqlaHPDPwcHAUcuKy7oFQkl0SmGkkJWpk20B_FIBULmd5dP_Li4WNT0rDH1tS3msE9Dd9I5Epg",
        "__v": 0,
        "comment": "I used to go to their other location but the staff from there changed their location further from my house but Bill & Megan do such a great job i switched to their location. Great people!",
        "createTime": "2026-08-03T18:17:05.305571Z",
        "disabled": false,
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlaHPDPwcHAUcuKy7oFQkl0SmGkkJWpk20B_FIBULmd5dP_Li4WNT0rDH1tS3msE9Dd9I5Epg",
        "starRating": 5,
        "updateTime": "2026-08-03T18:17:05.305571Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXi020vSntzQPHIPtlrVWJWpXL9eokxX-ZmM7yeMIv48Ehn5c1J=s120-c-rp-mo-br100",
            "displayName": "The awesome Yaya"
        },
        "reviewReply": {
            "comment": "Thank you, The, for your kind words! We're glad to hear that our team was helpful and friendly in assisting you with your hearing aid batteries. Your satisfaction means a lot to us!",
            "updateTime": "2026-08-01T02:43:52.975223Z"
        },
        "_id": "6a6d43caa243ac03e172f5cc",
        "reviewId": "AbFvOqky1711mb6S4F3m_xYAvZ-VPyKDUJh7or3eu84rHSNXvssKyFFS9T51suNoO_N3dVCr7qfS",
        "__v": 0,
        "comment": "They were very helpful in getting my hearing aids batteries changed. Very friendly.",
        "createTime": "2026-07-31T19:11:51.063450Z",
        "disabled": false,
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqky1711mb6S4F3m_xYAvZ-VPyKDUJh7or3eu84rHSNXvssKyFFS9T51suNoO_N3dVCr7qfS",
        "starRating": 5,
        "updateTime": "2026-07-31T19:11:51.063450Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJjqjJjZi0d__ApggRESEzEDDKDl8c54K_mYHOW8FWXuDfSfg=s120-c-rp-mo-br100",
            "displayName": "Brian Baker"
        },
        "reviewReply": {
            "comment": "Thank you, Brian, for taking the time to leave a review! We appreciate your support.",
            "updateTime": "2026-07-24T02:43:16.610503Z"
        },
        "_id": "6a62b729cc7c7f166d2b9930",
        "reviewId": "AbFvOqkjrcPSchV3p6cbQB6sMFxgQzsSY31BPWfF2-XW91N82KcI9rydjVQkm0euMz209KdjYm0H_A",
        "__v": 0,
        "createTime": "2026-07-23T22:02:54.366749Z",
        "disabled": false,
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkjrcPSchV3p6cbQB6sMFxgQzsSY31BPWfF2-XW91N82KcI9rydjVQkm0euMz209KdjYm0H_A",
        "starRating": 5,
        "updateTime": "2026-07-23T22:02:54.366749Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKOW3WCzc3ekpYn17JJ_2dk4pEfpgqszQW6gwx8Gc0PrDzoxg=s120-c-rp-mo-br100",
            "displayName": "Pat Hayes"
        },
        "reviewReply": {
            "comment": "Thank you, Pat! We're grateful for your kind words about our professional and friendly staff.",
            "updateTime": "2026-06-30T02:37:31.788661Z"
        },
        "_id": "6a43130b54d76515ff5e5d09",
        "reviewId": "AbFvOqm0FTuuywaKeBZg8Xwg8cbZDfFyOj2SK_Ugm9i_qtsKUybPg95TUwJTe9YiTlvAWrg9pItOQQ",
        "__v": 0,
        "comment": "Very professional and friendly staff.",
        "createTime": "2026-06-29T16:19:23.938873Z",
        "disabled": false,
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqm0FTuuywaKeBZg8Xwg8cbZDfFyOj2SK_Ugm9i_qtsKUybPg95TUwJTe9YiTlvAWrg9pItOQQ",
        "starRating": 5,
        "updateTime": "2026-06-29T23:32:24.104602Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJJh_Hfh7V6m2rNNICPpT0rEHCb98JxVlHlfQ2EwWC_z8DT_Q=s120-c-rp-mo-br100",
            "displayName": "michael konradt"
        },
        "reviewReply": {
            "comment": "Thank you, Michael, for taking the time to leave a review. Your feedback is appreciated!",
            "updateTime": "2026-06-27T02:40:34.111240Z"
        },
        "_id": "6a3f1e5654d76515ff5d0878",
        "reviewId": "AbFvOqn5rTEFJfIRGxYaU4fe72v2YoDnddSR62qFhLD-k4SvNvO9uE20reaajNGiFvLm8qap5lxB5Q",
        "__v": 0,
        "createTime": "2026-06-26T15:41:02.972792Z",
        "disabled": false,
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn5rTEFJfIRGxYaU4fe72v2YoDnddSR62qFhLD-k4SvNvO9uE20reaajNGiFvLm8qap5lxB5Q",
        "starRating": 5,
        "updateTime": "2026-06-26T15:41:02.972792Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLbRUoNj9SCUt4QTQy6JfqhZUNfZ0r__6tLHEvXpo5MuiR5eQ=s120-c-rp-mo-br100",
            "displayName": "Gregg Raymond"
        },
        "reviewReply": {
            "comment": "Thank you, Gregg! We appreciate your kind words about our service. Your support means a lot to us!",
            "updateTime": "2026-06-27T07:02:21.613247Z"
        },
        "_id": "6a3dccd554d76515ff5c886d",
        "reviewId": "AbFvOqnkeNn8tfK8Hy1_zIojD_gEIOfriA8qFokaII2noK5N-qkMRBM-7FQfghY3-Ctht_g8Cu5WEA",
        "__v": 0,
        "comment": "They are a five star service office!",
        "createTime": "2026-06-25T14:50:38.597339Z",
        "disabled": false,
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnkeNn8tfK8Hy1_zIojD_gEIOfriA8qFokaII2noK5N-qkMRBM-7FQfghY3-Ctht_g8Cu5WEA",
        "starRating": 5,
        "updateTime": "2026-06-25T14:50:38.597339Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI4tbOgVw9avsvAYT3q6-QzW9wzqOHQtK03KJ6THKXG__iE3Q=s120-c-rp-mo-br100",
            "displayName": "Lourdes Galan"
        },
        "reviewReply": {
            "comment": "Thank you, Lourdes! We appreciate your kind words and are glad to hear you had a positive experience.",
            "updateTime": "2026-06-19T08:04:52.761128Z"
        },
        "_id": "6a334101889d79906a806c95",
        "reviewId": "AbFvOqlLeaDBgI6o-TQ5xMnjUSbG4OkjRldrcQAIU2HInUoy4nVLeed-Tm9rxQZnM9xsR0NEUcg4",
        "__v": 0,
        "comment": "Excellent, caring, highly recommended!",
        "createTime": "2026-06-17T17:30:39.173411Z",
        "disabled": false,
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlLeaDBgI6o-TQ5xMnjUSbG4OkjRldrcQAIU2HInUoy4nVLeed-Tm9rxQZnM9xsR0NEUcg4",
        "starRating": 5,
        "updateTime": "2026-06-17T17:30:39.173411Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXIC1GARXLrEqFbAilN97BbYvlHNzVzpB8PI7ZubekgSUOuoxO3xg=s120-c-rp-mo-br100",
            "displayName": "Taylor"
        },
        "reviewReply": {
            "comment": "Thank you, Taylor! We truly appreciate your kind words about Bill and Megan. It's wonderful to hear that they made the experience so positive for your grandmother and that she feels confident using her new hearing aids. Your recommendation means a lot to us!",
            "updateTime": "2026-06-11T02:41:37.076308Z"
        },
        "_id": "6a2a0668a1d2a75b16d13f55",
        "reviewId": "AbFvOqlqvSmx9YlBY0XrcVOg2kvV3qXuDLtXllUmvKPpYvlLHNkiMLJgxRJxmAY0TCrYHaKpOLnI6w",
        "__v": 0,
        "comment": "I\u2019ve been going to Hearing Works for my grandmother\u2019s hearing care, and we\u2019ve had an amazing experience every step of the way.\n\nBill and Megan have both been incredibly kind, patient, and professional. They helped my grandma get fitted for new hearing aids and took the time to give very thorough explanations so we fully understood all of our options. Bill especially does a great job breaking everything down clearly and helping us choose what works best.\n\nWhat really stands out is how welcoming and friendly they are every time we visit\u2014they always greet us with smiles and make the whole experience feel comfortable and stress-free.\n\nEven more impressive is how well they supported my 87-year-old grandma with the app setup. She\u2019s not tech-savvy at all, but Bill patiently walked her through everything, and now she actually knows how to use it confidently.\n\nOverall, they genuinely care about their patients and go above and beyond to make sure everyone is happy and taken care of. Highly recommend. \u2b50\u2b50\u2b50\u2b50\u2b50",
        "createTime": "2026-06-10T17:04:51.750301Z",
        "disabled": false,
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlqvSmx9YlBY0XrcVOg2kvV3qXuDLtXllUmvKPpYvlLHNkiMLJgxRJxmAY0TCrYHaKpOLnI6w",
        "starRating": 5,
        "updateTime": "2026-06-10T17:04:51.750301Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJEFucOcz91nOUOJRdmPVC1dL7JaT51g563hLtx5REYTUkoCMw=s120-c-rp-mo-ba12-br100",
            "displayName": "Beth Childress"
        },
        "reviewReply": {
            "comment": "Thank you, Beth! We appreciate your kind words and are glad to hear you found our team caring and proficient.",
            "updateTime": "2026-05-30T04:39:43.719338Z"
        },
        "_id": "6a1a3454d819bb06bea8c25c",
        "reviewId": "AbFvOqm1VYBIwEvbu2x-3uqeU3AcG7C4LYLOfDWRLM-X5gnL73-TOE1w7JsjIgsKZnoA4g-YJCYxHg",
        "__v": 0,
        "comment": "Caring and proficient",
        "createTime": "2026-05-29T21:19:09.453341Z",
        "disabled": false,
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqm1VYBIwEvbu2x-3uqeU3AcG7C4LYLOfDWRLM-X5gnL73-TOE1w7JsjIgsKZnoA4g-YJCYxHg",
        "starRating": 5,
        "updateTime": "2026-05-29T21:19:09.453341Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUZ-3M50iUq5_vBVMs05F5hluXcMsCrmG_BJ5-yvwE6kSR4YKNo=s120-c-rp-mo-br100",
            "displayName": "Greg Dattilo"
        },
        "reviewReply": {
            "comment": "Thank you, Greg! We appreciate your kind words and are glad to hear that Megan provided you with such caring service. It's great to know we could assist you promptly before your trip. Your satisfaction means a lot to us!",
            "updateTime": "2026-04-16T04:43:17.072319Z"
        },
        "disabled": false,
        "_id": "69e031e66e7680b9da4fe0ab",
        "reviewId": "AbFvOqn43sSYCpkA-8oC4SKkMuOAT1IkvqqnMpthGMQjSr4H09HuUkKIjn_t46tqrOZgjIu2U7Jw",
        "__v": 0,
        "comment": "Servant attitude.  Customer service 10. My microphone in both earring aides were broken. I was leaving out of country for near\nA month. This was happening in 8 days. Within minutes they made a call I believe to headquarters and got approval to expedite due to the circumstances. I have had 4 Starkey facilities over the years and Megan the office manager hear at Hearing Works is the most caring service person of all.",
        "createTime": "2026-04-15T20:38:46.100401Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn43sSYCpkA-8oC4SKkMuOAT1IkvqqnMpthGMQjSr4H09HuUkKIjn_t46tqrOZgjIu2U7Jw",
        "starRating": 5,
        "updateTime": "2026-04-15T20:38:46.100401Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVB1PMUWgB9d_u67nZ8mF83mSSrFK0pSU49fdLvEabIVhR-JazN=s120-c-rp-mo-ba12-br100",
            "displayName": "Norma Eveland"
        },
        "reviewReply": {
            "comment": "Thank you, Norma! We're glad to hear that Bill provided thorough and professional service, and it's great to know our receptionist made a positive impression as well. We appreciate your feedback!",
            "updateTime": "2026-04-11T04:46:01.393329Z"
        },
        "disabled": false,
        "_id": "69d99cfa6e7680b9da4c0681",
        "reviewId": "AbFvOqldr0b9d0CZzSCD7aarDs0D5VT1GWRagn_5jlwwcs5cG2896RCv5_JrKLCXZ3ncUOENXhUx1w",
        "__v": 0,
        "comment": "Bill was very Thorough, professional, and great personality! Receptionist was equally pleasant and helpful.",
        "createTime": "2026-04-10T14:05:14.901789Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqldr0b9d0CZzSCD7aarDs0D5VT1GWRagn_5jlwwcs5cG2896RCv5_JrKLCXZ3ncUOENXhUx1w",
        "starRating": 5,
        "updateTime": "2026-04-10T14:05:14.901789Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ3s9JkBFfPNtq6vpi1sVJon8wKHtg8BEeGgGb9P4G4daTP=s120-c-rp-mo-ba12-br100",
            "displayName": "Grace Murray"
        },
        "reviewReply": {
            "comment": "Thank you, Grace, for taking the time to leave a review. Your support means a lot to us!",
            "updateTime": "2026-03-26T04:38:44.547065Z"
        },
        "disabled": false,
        "_id": "69c4826a08c81aa1cd6b41bf",
        "reviewId": "AbFvOqkDBCa5Lc92-cmeET1hrkMfqQo1ide54MxBFE7X-11SAdK7WOmyjO09fDKFYWICvjy-wMqQ5Q",
        "__v": 0,
        "createTime": "2026-03-25T15:23:38.286815Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkDBCa5Lc92-cmeET1hrkMfqQo1ide54MxBFE7X-11SAdK7WOmyjO09fDKFYWICvjy-wMqQ5Q",
        "starRating": 5,
        "updateTime": "2026-03-25T15:23:38.286815Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVnz190fDgpWzNtPkM3lOWMWin67U35gMEQGg3EUPZfYZ9OgzQjDA=s120-c-rp-mo-ba12-br100",
            "displayName": "John Mathieu"
        },
        "reviewReply": {
            "comment": "Thank you, John, for sharing your experience! We're glad Bill was able to assist you with your hearing test and help you with new hearing aids. We appreciate your feedback and look forward to seeing you again!",
            "updateTime": "2026-03-24T19:39:45.774824Z"
        },
        "disabled": false,
        "_id": "69bdeaee08c81aa1cd68ad09",
        "reviewId": "AbFvOqnVGzbnDBgjhefd8pH0q1RSby4BrPumTP5sbZAdsXEvsK0bXCMnJagdEkal8hkcCIhjgX_m9g",
        "__v": 0,
        "comment": "Was there for my first time today. Bill took care of me and administered my hearing test. Setting me up with new hearing aids.",
        "createTime": "2026-03-20T20:16:49.290856Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnVGzbnDBgjhefd8pH0q1RSby4BrPumTP5sbZAdsXEvsK0bXCMnJagdEkal8hkcCIhjgX_m9g",
        "starRating": 4,
        "updateTime": "2026-03-20T20:16:49.290856Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjV1JJtwrvECqhxCX8SjWTy-DskDJis2UAo6ygKtN7cdqHVgtHY=s120-c-rp-mo-br100",
            "displayName": "Gene Hartmann"
        },
        "reviewReply": {
            "comment": "Thank you, Gene, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-03-19T04:46:10.070704Z"
        },
        "disabled": false,
        "_id": "69bb47e808c81aa1cd67a3d8",
        "reviewId": "AbFvOqmd262rFbFKN5ZEtNDWX_QRjO-cyIu7KAdxOXudjyj1oHZ-oI__zfJXlhTOvkjXM1DKeFr6",
        "__v": 0,
        "createTime": "2026-03-18T18:45:41.212011Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmd262rFbFKN5ZEtNDWX_QRjO-cyIu7KAdxOXudjyj1oHZ-oI__zfJXlhTOvkjXM1DKeFr6",
        "starRating": 5,
        "updateTime": "2026-03-18T18:45:41.212011Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjW8uDaQbJH0AkCvG0oYOw74_2W_M9r2SAajLAMNwqEcWyvJVG8=s120-c-rp-mo-br100",
            "displayName": "Bob Lavigne"
        },
        "reviewReply": {
            "comment": "Thank you, Bob, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-03-17T04:46:36.855200Z"
        },
        "disabled": false,
        "_id": "69b8a529c900541d493e0ef8",
        "reviewId": "AbFvOqnjmfYxoMctGrvu2Mw3YbqcJlJoh4paykLnUswNvXT5RyJf_24RotqYmwExZyjTxBtrYe3z6Q",
        "__v": 0,
        "createTime": "2026-03-16T16:29:45.378446Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnjmfYxoMctGrvu2Mw3YbqcJlJoh4paykLnUswNvXT5RyJf_24RotqYmwExZyjTxBtrYe3z6Q",
        "starRating": 5,
        "updateTime": "2026-03-16T16:29:45.378446Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKAIHKgNw0q14dVdbbALMGFOueoKArukctUsTNUK6JbOq5Glw=s120-c-rp-mo-br100",
            "displayName": "Gerald Thompson"
        },
        "reviewReply": {
            "comment": "Thank you, Gerald! We're glad to hear you appreciated Bill's efficiency and communication skills. Your feedback means a lot to us!",
            "updateTime": "2026-02-26T04:48:54.495203Z"
        },
        "disabled": false,
        "_id": "699f9c3d29cc9dc292857456",
        "reviewId": "AbFvOqldLNBYDEEL292q5wRuT_QKON0H1HhJy6Fe3ZzJxgrFurV4iDKIu3Dzxsi_geDhS-aagjIVKQ",
        "starRating": 5,
        "comment": "Excellent, I enjoyed Bill\u2019s efficiency and communication skills.",
        "createTime": "2026-02-25T16:02:18.514668Z",
        "updateTime": "2026-02-25T16:02:18.514668Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqldLNBYDEEL292q5wRuT_QKON0H1HhJy6Fe3ZzJxgrFurV4iDKIu3Dzxsi_geDhS-aagjIVKQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJxQyz4uZrW5pyBXU3NgeEPjLzRz9hUVqwgXggpKCW25o8PGg=s120-c-rp-mo-br100",
            "displayName": "Annis Mann"
        },
        "reviewReply": {
            "comment": "Thank you, Annis, for taking the time to leave a review. Your support means a lot to us!",
            "updateTime": "2026-02-19T03:36:53.096446Z"
        },
        "disabled": false,
        "_id": "6996610129cc9dc292f96719",
        "reviewId": "AbFvOqmwuIMmnl-8oY7Mwlp-baHVtcRyyy356vDOrGfCRsIYO6N1bSGCt9gT2tIquoseBrRshb9LUQ",
        "starRating": 5,
        "createTime": "2026-02-18T14:00:20.492853Z",
        "updateTime": "2026-02-18T14:00:20.492853Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmwuIMmnl-8oY7Mwlp-baHVtcRyyy356vDOrGfCRsIYO6N1bSGCt9gT2tIquoseBrRshb9LUQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKJa3tZJjBLxcpdyreXVzkvLq23M2mPHdjPvKGm9ia4WBdJmA=s120-c-rp-mo-br100",
            "displayName": "betty abel"
        },
        "reviewReply": {
            "comment": "Thank you, Betty, for your feedback! We appreciate your support and look forward to serving you again.",
            "updateTime": "2026-02-18T03:43:45.210064Z"
        },
        "disabled": false,
        "_id": "69950f4906ed196eb830efee",
        "reviewId": "AbFvOqlQw83qYSoN1xpuZQS2r9oxA4SRe9xAJPUCXxd1vHa_PiNU80rPSTPobmH0-chXHJlDXRhtfQ",
        "starRating": 5,
        "createTime": "2026-02-17T23:23:10.279625Z",
        "updateTime": "2026-02-17T23:23:10.279625Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlQw83qYSoN1xpuZQS2r9oxA4SRe9xAJPUCXxd1vHa_PiNU80rPSTPobmH0-chXHJlDXRhtfQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKoSvHyU20iar-OMFJW0aZ-yAGIWa0PMW9G2sj1d9wwyijhRg=s120-c-rp-mo-br100",
            "displayName": "Madonna Moore"
        },
        "reviewReply": {
            "comment": "Thank you, Madonna, for taking the time to leave a great review!",
            "updateTime": "2026-01-30T16:45:00.670345Z"
        },
        "disabled": false,
        "_id": "697d53abc8db7f1286f02b61",
        "reviewId": "AbFvOqlhS1MfreE4OB4gdKInCrlAV8qpT8ern17U3su5qiJFQfScD7s7cXaRfC2u1w5h8smM-I5CUQ",
        "starRating": 4,
        "createTime": "2026-01-29T16:29:09.326439Z",
        "updateTime": "2026-01-29T16:29:58.441147Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlhS1MfreE4OB4gdKInCrlAV8qpT8ern17U3su5qiJFQfScD7s7cXaRfC2u1w5h8smM-I5CUQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLOS3F7zIdwMl161fzU2759-NXXUkEVl2TIIxlpYnOpQbNH0g=s120-c-rp-mo-br100",
            "displayName": "Ron Chihos"
        },
        "reviewReply": {
            "comment": "Thank you, Ron, for your kind words! We're glad to hear you received great service and that we could assist with your Starkey hearing aids repair promptly. Your satisfaction means a lot to us!",
            "updateTime": "2026-01-24T03:52:40.763236Z"
        },
        "disabled": false,
        "_id": "6974937e90289a3bd70b2875",
        "reviewId": "AbFvOqkIPmuf7yH47detsY7xBUzL1hOhH5CTBtY6nfzGqfZjRH8EmmluSNA0KagRn2kJv6SHKpXvBQ",
        "starRating": 5,
        "comment": "I have Starkey hearing aids from a different state and they handled the repair under warranty with no charges to me. Great service as they were able to work me in quickly.",
        "createTime": "2026-01-23T22:29:59.698679Z",
        "updateTime": "2026-01-23T22:29:59.698679Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkIPmuf7yH47detsY7xBUzL1hOhH5CTBtY6nfzGqfZjRH8EmmluSNA0KagRn2kJv6SHKpXvBQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJzcI3w--Yh_IgZ9JYb86qJQDxnBs-rGINyXKeZsJuSewnPdA=s120-c-rp-mo-br100",
            "displayName": "Ingrid Ringland"
        },
        "reviewReply": {
            "comment": "Thank you, Ingrid, for taking the time to leave a review. Your support means a lot to us!",
            "updateTime": "2026-01-22T03:49:19.691989Z"
        },
        "disabled": false,
        "_id": "697179fda0923e163f9928a2",
        "reviewId": "AbFvOqme9OiSnV1QqrmmkuNYBLYBy3Cak8-CFC1FKVoCeiWGFJRoOGuOS4BAW9dirymXY7kDVD37Ow",
        "starRating": 5,
        "createTime": "2026-01-21T17:33:53.867894Z",
        "updateTime": "2026-01-21T17:33:53.867894Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqme9OiSnV1QqrmmkuNYBLYBy3Cak8-CFC1FKVoCeiWGFJRoOGuOS4BAW9dirymXY7kDVD37Ow",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocK6wC-AwhuUewKGYQJuTv8_eVQr4LfONRtFluRswg-XgtSq7w=s120-c-rp-mo-br100",
            "displayName": "art suskevich"
        },
        "reviewReply": {
            "comment": "Thank you, Art! We're glad to hear you had a pleasant experience with Bill while reprogramming your aids. Your feedback means a lot to us!",
            "updateTime": "2026-01-21T07:00:45.888187Z"
        },
        "disabled": false,
        "_id": "696f4743a0923e163f8c17d5",
        "reviewId": "AbFvOqn6Vtl9F2sL2y2noHqJ98MygXVyI00Nzd-dv0aAWPWMQZJHayIapa7PfmCzKeqBsmZgYtwISw",
        "starRating": 5,
        "comment": "Bill was very patient with me as we reprogrammed my aids. Very pleasant experience.",
        "createTime": "2026-01-19T17:57:52.571577Z",
        "updateTime": "2026-01-19T17:57:52.571577Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn6Vtl9F2sL2y2noHqJ98MygXVyI00Nzd-dv0aAWPWMQZJHayIapa7PfmCzKeqBsmZgYtwISw",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjU0gxJZ1WAA5l9xbGQutKZuioe42vLHJTKNtWVDZ9RFmohfMoCK=s120-c-rp-mo-br100",
            "displayName": "Robert Schmal (Nick)"
        },
        "reviewReply": {
            "comment": "Thank you, Robert! We're glad to hear you had a very good experience and that your hearing aids are providing you with the best clarity. Your satisfaction means a lot to us!",
            "updateTime": "2026-01-18T07:01:32.171605Z"
        },
        "disabled": false,
        "_id": "696f4743a0923e163f8c17d3",
        "reviewId": "AbFvOqlQL_NKbGzV7lUqBg-aDlBOzzj_2c00C1lSoCezE11rUtb4AauzVuyHL_W_JOjykyU3oVaFHg",
        "starRating": 5,
        "comment": "Very good experience! Hearing aids were reset to proper settings based on usage. Best hearing clarity in awhile.",
        "createTime": "2026-01-17T20:07:47.669266Z",
        "updateTime": "2026-01-17T20:07:47.669266Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlQL_NKbGzV7lUqBg-aDlBOzzj_2c00C1lSoCezE11rUtb4AauzVuyHL_W_JOjykyU3oVaFHg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjX78wZBDxSbyuzpa_zv1YTwGuIXE9tbkw9A9BHkXjqgdPEy2qM=s120-c-rp-mo-br100",
            "displayName": "John Husted"
        },
        "reviewReply": {
            "comment": "Thank you, John, for your kind words! We're glad to hear that our team, including the front desk, made your experience positive and supportive. Your feedback means a lot to us!",
            "updateTime": "2025-12-07T03:52:44.891860Z"
        },
        "disabled": false,
        "_id": "69354b94c81909f1efd657ab",
        "reviewId": "AbFvOqksAfC5LMe0Woz0nBbaeP_6x4e_GMLJqXkwYr8rQROSPtUOPsd_IJ-yKs7xtb9R6vAI65CT",
        "starRating": 5,
        "comment": "The Dr. And front desk were friendly, helpful and knowledgeable! It was a good experience dealing with my hearing problem.",
        "createTime": "2025-12-07T02:21:31.061186Z",
        "updateTime": "2025-12-07T02:21:31.061186Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqksAfC5LMe0Woz0nBbaeP_6x4e_GMLJqXkwYr8rQROSPtUOPsd_IJ-yKs7xtb9R6vAI65CT",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJxzkzEgB2zZUYmBdvDFxIptqQJovuRjjV8Nl1nV7EXt5U6rw=s120-c-rp-mo-br100",
            "displayName": "Anne Gannon"
        },
        "reviewReply": {
            "comment": "Thank you, Anne, for your 5-star rating! We appreciate your support.",
            "updateTime": "2025-11-22T03:45:18.272592Z"
        },
        "disabled": false,
        "_id": "692113c1c81909f1ef3a8d3f",
        "reviewId": "AbFvOqkeTP65cq0OmhYS1ukfFW6Tb8-CCW05YWzuhcbd9fdipArm3nUPTS_vy-V6sIyn7yi0Sja2pg",
        "starRating": 5,
        "createTime": "2025-11-21T21:08:56.778602Z",
        "updateTime": "2025-11-21T21:09:16.497311Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkeTP65cq0OmhYS1ukfFW6Tb8-CCW05YWzuhcbd9fdipArm3nUPTS_vy-V6sIyn7yi0Sja2pg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUnf0VhnZC3t9vt_FusBiPTnS6jCphLDsQumCmYo7kDCuFNwTOX=s120-c-rp-mo-br100",
            "displayName": "Sandra Davies"
        },
        "reviewReply": {
            "comment": "Thank you, Sandra, for your wonderful feedback! We're so glad to hear that both you and your husband have had great success with us. Your satisfaction means a lot to our team.",
            "updateTime": "2025-11-21T03:59:04.843685Z"
        },
        "disabled": false,
        "_id": "691fc24cc81909f1ef2d95aa",
        "reviewId": "AbFvOqkzGha2E8aQT_fZGjzC4_AdqHHR674id2RT5bb-LoU-WiTQeDCbEOIxZ_o3GV8OqFL7Jr8rmw",
        "starRating": 5,
        "comment": "Both husband and I have had great success with Hearing Works and are very pleased.",
        "createTime": "2025-11-20T17:28:14.913965Z",
        "updateTime": "2025-11-20T17:28:14.913965Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkzGha2E8aQT_fZGjzC4_AdqHHR674id2RT5bb-LoU-WiTQeDCbEOIxZ_o3GV8OqFL7Jr8rmw",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKIupCfDK-_nxf-3Je1V5uY8ctVclKZHe2ASqaokt7pGNJZag=s120-c-rp-mo-br100",
            "displayName": "Christine Wilson"
        },
        "reviewReply": {
            "comment": "Thank you, Christine! We appreciate your kind words about our service and are glad to hear you had a positive experience.",
            "updateTime": "2025-11-06T03:48:24.112341Z"
        },
        "disabled": false,
        "_id": "690fdfd97c490d831c79a1af",
        "reviewId": "AbFvOqnF8qmAo65BlyzKT3tKIkv5KFXwfesIm-iRhga-VuSOcbHbF0rU4oIMNJda4qsrN4VzzDeNWw",
        "starRating": 5,
        "comment": "Great service!",
        "createTime": "2025-11-05T13:58:56.417243Z",
        "updateTime": "2025-11-05T13:58:56.417243Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnF8qmAo65BlyzKT3tKIkv5KFXwfesIm-iRhga-VuSOcbHbF0rU4oIMNJda4qsrN4VzzDeNWw",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWKpeuCYrtHscsd1mueJ9bGKemoIRnFTPfXJjkx0bGrdrQnORyQ=s120-c-rp-mo-ba12-br100",
            "displayName": "Mike"
        },
        "reviewReply": {
            "comment": "Thank you, Mike! We're glad to hear that you\u2019re enjoying the Starkey hearing aids and that Rod was able to assist you with your options. Your feedback means a lot to us!",
            "updateTime": "2025-11-03T15:59:31.547447Z"
        },
        "disabled": false,
        "_id": "6907f6e1dd1bfcb79bebfb77",
        "reviewId": "AbFvOqnb9RSJR4t4qu-_XNxFUo6mhOIRq3-Wn55U8LkU1faP07DVUAWp4H-q69ybhB1-usBnlKmY",
        "starRating": 5,
        "comment": "Starkey hearing aids significantly better than my otc Sony in the canal model I was using!  Rod did a fantastic job with explaining all of my options",
        "createTime": "2025-11-02T13:26:32.033584Z",
        "updateTime": "2025-11-02T13:26:32.033584Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnb9RSJR4t4qu-_XNxFUo6mhOIRq3-Wn55U8LkU1faP07DVUAWp4H-q69ybhB1-usBnlKmY",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIUC_loX98goXLZDfVbjC5igozN0t9glbnnnIcMis4G440fUg=s120-c-rp-mo-br100",
            "displayName": "Joe Mason"
        },
        "reviewReply": {
            "comment": "Thank you, Joe, for your wonderful feedback! We're glad to hear that your experience was fantastic and that our receptionist and Rod made a positive impact.",
            "updateTime": "2025-10-15T14:34:59.765635Z"
        },
        "disabled": false,
        "_id": "68eeea3cd5a9f1278136a8de",
        "reviewId": "AbFvOqkF49uoKzAQzb2nGfg2VVxJDU7qOZ2tk8eeQkKL3qhzBfsBYN9HcPmLrfPQQwDolXhyvO-q",
        "starRating": 5,
        "comment": "My experience at Northland heating center was great, from checking in with the receptionist and with Rod , everything was fantastic.",
        "createTime": "2025-10-14T20:00:54.167072Z",
        "updateTime": "2025-10-14T20:00:54.167072Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkF49uoKzAQzb2nGfg2VVxJDU7qOZ2tk8eeQkKL3qhzBfsBYN9HcPmLrfPQQwDolXhyvO-q",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLk1PjWUF1N_MRaCm3MRCypyTstolOSKFWTAMigZzyerdd-Sw=s120-c-rp-mo-br100",
            "displayName": "Matt Lawson"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!! We appreciate you!",
            "updateTime": "2025-10-01T12:20:33.689306Z"
        },
        "disabled": false,
        "_id": "68ddc6ce93f247dee574ec27",
        "reviewId": "AbFvOqln7QS5Ud9kzLrH3z6H0uQx-pIh1m_ZucN6sc8K2HdHzE5lG9VsBdwyVuuO__1XoW0yeQaF",
        "starRating": 5,
        "comment": "She was great women at the desk..she looked at my hearing aide i was having n issue with the wire n she fixed it right there in the office n now I don't have the app on mon...I  didn't get her name wish I had...I had made n app this morning fr mon n now I don't have to go on mon thnks to her...thnk you you made my afternoon will be coming back to tht office Kallen \ud83d\ude00",
        "createTime": "2025-09-30T23:10:04.126685Z",
        "updateTime": "2025-09-30T23:10:04.126685Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqln7QS5Ud9kzLrH3z6H0uQx-pIh1m_ZucN6sc8K2HdHzE5lG9VsBdwyVuuO__1XoW0yeQaF",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVx1myl2qTUyxnNIkCLrbGD5-Gx7xmXNfPUzEueY-4syrMSX5EP=s120-c-rp-mo-br100",
            "displayName": "Josette Moore"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review! We appreciate you!!",
            "updateTime": "2025-09-18T12:20:19.920581Z"
        },
        "disabled": false,
        "_id": "68cca3379c4f6b054cddf42a",
        "reviewId": "AbFvOqnf_k0e8ST8M8PeqjYqDZoGvkFJgs0TiE1AyV5Qp1SWIjlZwz6QNjiM9eYhUW907H0h4ON00Q",
        "starRating": 5,
        "comment": "They are always friendly and very helpful.",
        "createTime": "2025-09-17T14:41:29.307660Z",
        "updateTime": "2025-09-17T14:41:29.307660Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnf_k0e8ST8M8PeqjYqDZoGvkFJgs0TiE1AyV5Qp1SWIjlZwz6QNjiM9eYhUW907H0h4ON00Q",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIF4sggK_PgrDcXYYuk-ulT9VV6hejmk8ayE-9EorfKc1ZE-g=s120-c-rp-mo-br100",
            "displayName": "patricia"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review! We appreciate you!",
            "updateTime": "2025-08-18T13:34:51.531517Z"
        },
        "disabled": false,
        "_id": "68a1393f9de01c5388563093",
        "reviewId": "AbFvOqlzvtYLUc7QQ33JrpqEj8g0dPA7i2T-DFAkWkNpvEDzKTbXzewkupEd1nrriw1NXHfpgtbt",
        "starRating": 5,
        "comment": "It was a pleasure working with Rod. Would highly recommend him to anyone in need of hearing aid services.",
        "createTime": "2025-08-16T19:50:34.152946Z",
        "updateTime": "2025-08-16T19:50:34.152946Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlzvtYLUc7QQ33JrpqEj8g0dPA7i2T-DFAkWkNpvEDzKTbXzewkupEd1nrriw1NXHfpgtbt",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL6G5k03ftqm0tRlIT_kU4NDnfv569TXIpEsSFDU3ZNcZAhrw=s120-c-rp-mo-br100",
            "displayName": "Sharon Sasso"
        },
        "reviewReply": {
            "comment": "Thank you for the 5 star review! We appreciate you!",
            "updateTime": "2025-07-18T12:42:56.740714Z"
        },
        "disabled": false,
        "_id": "6879ab989de01c5388cda517",
        "reviewId": "AbFvOqkZZKErmc0Ci91yerb54WjRmkCMheipdepzJRM0LQw9jb2n0jm7MW_CcHRRl4n9co4eZXfK",
        "starRating": 5,
        "createTime": "2025-07-17T19:31:38.010352Z",
        "updateTime": "2026-03-25T22:59:21.421627Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkZZKErmc0Ci91yerb54WjRmkCMheipdepzJRM0LQw9jb2n0jm7MW_CcHRRl4n9co4eZXfK",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0,
        "comment": "Such a great place to go to help your hearing. Professional yet very nice"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVqb_KFlgtMLMEIlOdOBosxMh_g2N8X5os3PwbyugFQITnAgz3U=s120-c-rp-mo-ba12-br100",
            "displayName": "Luisa Rodriguez"
        },
        "reviewReply": {
            "comment": "Thank you for the review! It means a lot that you feel this way!",
            "updateTime": "2025-07-11T12:27:00.710545Z"
        },
        "disabled": false,
        "_id": "6870710e9de01c5388754f16",
        "reviewId": "AbFvOqkDCHTeQSw7xP00Td3xL6yJIVyCOn3Tx6HNwOEyNwr7BVE_ZlIzsyYqVLXqWZO1yf8kQ6l6",
        "starRating": 5,
        "comment": "(Translated by Google) Very professional, attentive, and caring towards the patient. I hope he continues like this. I give him 5 stars.\n\n(Original)\nMuy profesional, atento y preocupado por el paciente. Que siga de esta manera. Le doy 5 estrellas",
        "createTime": "2025-07-10T14:13:20.255336Z",
        "updateTime": "2025-07-10T14:13:20.255336Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkDCHTeQSw7xP00Td3xL6yJIVyCOn3Tx6HNwOEyNwr7BVE_ZlIzsyYqVLXqWZO1yf8kQ6l6",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJFTJGP4YbOASLdmGAF7pgFbjeAkvkRTOh8fswKdoCHFmndRQ=s120-c-rp-mo-br100",
            "displayName": "Rhonda Abdallah"
        },
        "reviewReply": {
            "comment": "Thank you for the 5 star review!",
            "updateTime": "2025-07-08T20:46:24.888409Z"
        },
        "disabled": false,
        "_id": "686b2b349de01c53883c31a1",
        "reviewId": "AbFvOqlMlycv1iWLx1YPI1pDzNCuUrO6jj3vcBWMjGwO0cykTYL2DFeMZ1hdotVbLeq60Jt4A0X2",
        "starRating": 5,
        "createTime": "2025-07-06T13:05:14.070722Z",
        "updateTime": "2025-07-06T13:05:14.070722Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlMlycv1iWLx1YPI1pDzNCuUrO6jj3vcBWMjGwO0cykTYL2DFeMZ1hdotVbLeq60Jt4A0X2",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJdQYQSRLRym6GJ2SHwJmsRTYe9sdPDG6gH8Hdb8RZugxTMUw=s120-c-rp-mo-br100",
            "displayName": "mason beltz"
        },
        "reviewReply": {
            "comment": "Thank you, Mason, for your kind words about Rodrigo; we appreciate your support and are glad to hear you had a great experience!",
            "updateTime": "2025-05-19T13:36:04.780177Z"
        },
        "disabled": false,
        "_id": "682a90fc7146acabf669ac25",
        "reviewId": "AbFvOqlDQdzyf2BbBh2WlAkstG_MAUfTlC_nlodRWCIqsHHZ1IkRrBAuazYQt5uppV0NfA",
        "starRating": 5,
        "comment": "Rodrigo is the best in the business, always takes great care of his patients",
        "createTime": "2025-05-18T18:31:08.000235Z",
        "updateTime": "2025-05-18T18:31:56.181982Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlDQdzyf2BbBh2WlAkstG_MAUfTlC_nlodRWCIqsHHZ1IkRrBAuazYQt5uppV0NfA",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIRmM7pJkuoUvUji9rGIW5UxAPsQ1yRHYnvg_6_b4q9gBaHtw=s120-c-rp-mo-ba12-br100",
            "displayName": "Tom Mcguire"
        },
        "reviewReply": {
            "comment": "Thank you, Tom, for the 5-star rating! We appreciate your support and look forward to serving you again.",
            "updateTime": "2025-05-12T16:16:29.658092Z"
        },
        "disabled": false,
        "_id": "681c0db932a04c83a50b852f",
        "reviewId": "AbFvOqmGqDXEXC1IT9I9tMHU0IeBSlaUwIN-JGeX4Zc1XE7c6tENsz28OW-1gqj8FarThS3IzSDxzg",
        "starRating": 5,
        "createTime": "2025-05-07T12:24:50.753729Z",
        "updateTime": "2025-05-07T12:24:50.753729Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmGqDXEXC1IT9I9tMHU0IeBSlaUwIN-JGeX4Zc1XE7c6tENsz28OW-1gqj8FarThS3IzSDxzg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIyTmwHQpu5b6VE0aoX03mnh6rgr9STVCIF5ppUbY4lTU-9bA=s120-c-rp-mo-br100",
            "displayName": "elio cabrera"
        },
        "reviewReply": {
            "comment": "Thank you, Elio, for your kind words about our professionalism and space; we truly appreciate your feedback!",
            "updateTime": "2025-04-23T20:01:23.822297Z"
        },
        "disabled": false,
        "_id": "680849c432a04c83a57253e0",
        "reviewId": "AbFvOqnUCEyK2NbvZp4LUefkzZPnlYtuaAd2VE7-d-7pRGWf6ltpz3HRY3Smnj01KVKQKhQXIRnTbg",
        "starRating": 5,
        "comment": "Hi is very professional and has a beautiful local, thank you",
        "createTime": "2025-04-22T15:43:35.376502Z",
        "updateTime": "2025-04-22T15:43:35.376502Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnUCEyK2NbvZp4LUefkzZPnlYtuaAd2VE7-d-7pRGWf6ltpz3HRY3Smnj01KVKQKhQXIRnTbg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKrYGAyZCL--4z7X6XZF__iQGHRdUs__6KjueEWyE9ravj2eJc=s120-c-rp-mo-br100",
            "displayName": "c brunc"
        },
        "reviewReply": {
            "comment": "Thank you so much for your wonderful feedback and for recommending us based on your experiences; we truly appreciate your support!",
            "updateTime": "2025-04-21T16:55:47.909487Z"
        },
        "disabled": false,
        "_id": "680849c432a04c83a57253e4",
        "reviewId": "AbFvOqn4qm0hvsjJjgKVW7uH2IBG83HK2q4BrLMtVBpbYBYPit7SRTTDZ0QnjEkt7c78VtKFGklp8Q",
        "starRating": 5,
        "comment": "I have been a patient of Hearing Works for over two years.  Nothing but top notch service. Highly recommended based on my experiences to date!\ud83d\udc4d",
        "createTime": "2025-04-18T13:27:29.376017Z",
        "updateTime": "2025-04-18T13:27:29.376017Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn4qm0hvsjJjgKVW7uH2IBG83HK2q4BrLMtVBpbYBYPit7SRTTDZ0QnjEkt7c78VtKFGklp8Q",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLi-Oifb0RXUil_8-IQG81jxicQP-FRCxJuOjCdt5r5OFEM=s120-c-rp-mo-br100",
            "displayName": "Rita Georgian"
        },
        "reviewReply": {
            "comment": "Thank you, Rita, for your wonderful feedback and for recognizing our thorough testing process; we appreciate your support!",
            "updateTime": "2025-04-15T15:49:32.485796Z"
        },
        "disabled": false,
        "_id": "67ff0ec932a04c83a5347c90",
        "reviewId": "AbFvOqnUFbLgXYJtcAK58AUTHUv77zM7lyE-h_pdl-BUx31_NH8DdJSZlY9AWy9_c6OUOFcm-2muQQ",
        "starRating": 5,
        "comment": "Hearing Works is a great provider of Hearing aids and other Hearing related services.   My Hearing test was very thorough and the results were clear. I give them the highest rating possible.",
        "createTime": "2025-04-11T17:13:28.585891Z",
        "updateTime": "2025-04-11T17:13:28.585891Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnUFbLgXYJtcAK58AUTHUv77zM7lyE-h_pdl-BUx31_NH8DdJSZlY9AWy9_c6OUOFcm-2muQQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWhx-iaFdPPqxmAXN2ntlBkmA7J3QkAg7IgMEkjE_iQWeKHnaM=s120-c-rp-mo-ba12-br100",
            "displayName": "Lynn Olson"
        },
        "reviewReply": {
            "comment": "Thank you, Lynn, for your wonderful feedback about Rodrigo's dedication and care; we truly appreciate you sharing how he has positively impacted your mom's quality of life.",
            "updateTime": "2025-04-15T18:24:05.797954Z"
        },
        "disabled": false,
        "_id": "67f5d44d5ab3822ca3953036",
        "reviewId": "AbFvOqmS3PNJtIQggsUvfRVe-cprhfZnqQGRGpRjH0gusSYt91XfxiigztCxTx4YfEmughvz3bh1ZQ",
        "starRating": 5,
        "comment": "Rodrigo Uribe at Hearing Works is a true expert in his field. From comprehensive hearing evaluations to selecting the perfect hearing aid, Rodrigo's passion is delivering personalized care to each patient. But that's not all - he goes above and beyond with follow-up appointments, adjustments, cleaning, and ongoing evaluations to ensure optimal hearing outcomes. Combine this dedication with his compassionate nature, and you have an exceptional healthcare practitioner. Thank you, Rodrigo, for your unwavering commitment to enhancing my mom's quality of life.",
        "createTime": "2025-04-04T20:50:54.835286Z",
        "updateTime": "2025-04-04T20:50:54.835286Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmS3PNJtIQggsUvfRVe-cprhfZnqQGRGpRjH0gusSYt91XfxiigztCxTx4YfEmughvz3bh1ZQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLLEcTcSru8iNyk_56NagdHgJM_9z5HCJcU2hzZX51itET4jw=s120-c-rp-mo-br100",
            "displayName": "Linda Lynn"
        },
        "reviewReply": {
            "comment": "Thank you, Linda, for your kind words; we're so glad you had a pleasant experience with us!",
            "updateTime": "2025-04-15T16:27:59.345288Z"
        },
        "disabled": false,
        "_id": "67e20d72bc4165d1455009ea",
        "reviewId": "AbFvOqkJER5igh237UCtOYkA_SDHPUEgMUoICvhvE6MXCPb0otV3jfLPBwdYLmxKuyKY-YSmuXuSEg",
        "starRating": 5,
        "comment": "Very pleasant",
        "createTime": "2025-03-23T01:40:00.850823Z",
        "updateTime": "2025-03-23T01:40:00.850823Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkJER5igh237UCtOYkA_SDHPUEgMUoICvhvE6MXCPb0otV3jfLPBwdYLmxKuyKY-YSmuXuSEg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjW0BCxOPRFhS-2gQlpHBLC2fZPP--jLtcTCTz-Euasr5MDctfOt=s120-c-rp-mo-br100",
            "displayName": "Cheryl Hasler"
        },
        "reviewReply": {
            "comment": "Thank you, Cheryl, for your kind words about our wonderful staff and their patience in answering your questions; we truly appreciate your feedback!",
            "updateTime": "2025-03-21T16:58:47.451299Z"
        },
        "disabled": false,
        "_id": "67e20d72bc4165d1455009ee",
        "reviewId": "AbFvOqk_atoEhRI9h-2_7WxBd3eB1KBaadTboFjIUxT6fiZipU44iTnzks8g5pbReaHCJfyz3Fqbpw",
        "starRating": 5,
        "comment": "Wonderful staff, on time, willing to answer any and all questions with great patience",
        "createTime": "2025-03-21T04:07:09.874244Z",
        "updateTime": "2025-12-01T15:14:07.504279Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqk_atoEhRI9h-2_7WxBd3eB1KBaadTboFjIUxT6fiZipU44iTnzks8g5pbReaHCJfyz3Fqbpw",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLuzUfNBwlCno8Lim0cIMlEKPCZGWtshiEoNmB5tlrPMmItkw=s120-c-rp-mo-br100",
            "displayName": "GARY NIETHAMER"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review! Gary Niethamer!",
            "updateTime": "2025-02-26T13:44:31.187263Z"
        },
        "disabled": false,
        "_id": "67be74693ea3829deb810f1c",
        "reviewId": "AbFvOqnF5vIjWXmFTJL6VKodtzdwOIWWH4ryIbfLRfkwc4MnaAy44oaqrRL0GVXS8nlXFD7w1yXtRw",
        "starRating": 5,
        "comment": "Great practice!  I have worn aids for 40 plus years.  This is the first practice that asks me to come in routinely to simply check my ears & the aids.  Rod & the office staff are truly professional.",
        "createTime": "2025-02-26T01:39:42.716806Z",
        "updateTime": "2025-02-26T01:39:42.716806Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnF5vIjWXmFTJL6VKodtzdwOIWWH4ryIbfLRfkwc4MnaAy44oaqrRL0GVXS8nlXFD7w1yXtRw",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXv9o9L6Bu8yieLMKHlH3amAEJj6Ra2IBKiTcUnzsdfiV3opn-d=s120-c-rp-mo-br100",
            "displayName": "Richard Rabbideau"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review! Richard Rabbideau!",
            "updateTime": "2025-02-26T13:45:17.195447Z"
        },
        "disabled": false,
        "_id": "67b285e4df21f2c8f30048bf",
        "reviewId": "AbFvOqlwYo0-GTTOPPyyYodalVBYI92Kv33abZMDLNBpLfhECYheEfQbV7IQafIMQhNEcWM6SNc_GA",
        "starRating": 5,
        "comment": "Rodrigo Uribe has provided excellent service. From testing hearing aids, to wax removal, to recommending solutions to problems he has displayed competence, patience, professional skills, sensitivity and good humor. I'd highly recommend him.",
        "createTime": "2025-02-15T13:19:34.277952Z",
        "updateTime": "2025-02-15T13:19:34.277952Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlwYo0-GTTOPPyyYodalVBYI92Kv33abZMDLNBpLfhECYheEfQbV7IQafIMQhNEcWM6SNc_GA",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKg15QVBgYDKvyK6n758UDwKZiCVDpd6k90E1h4g_5fi-4ICQ=s120-c-rp-mo-br100",
            "displayName": "John Collier"
        },
        "reviewReply": {
            "comment": "Thank you, John, for sharing your experience; it's wonderful to hear how Rodrigo's compassionate approach made such a positive impact on your mom's hearing.",
            "updateTime": "2025-02-03T18:48:31.372002Z"
        },
        "disabled": false,
        "_id": "67a2b87c0a6fe57fb88c78db",
        "reviewId": "AbFvOqmwyKl-aP8L09GDMkVJuaPNVnu3pK1vhMhKnP-PZNaCHRE7quC-K77SUBQWZZ4bIr7lNXhWYw",
        "starRating": 5,
        "comment": "Rodrigo is very thorough and has a very easy disposition that pairs well with the elderly.  He treated My Mom as he would his own and her hearing is incredible now...",
        "createTime": "2025-02-01T21:36:43.646898Z",
        "updateTime": "2025-02-01T21:39:36.967668Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmwyKl-aP8L09GDMkVJuaPNVnu3pK1vhMhKnP-PZNaCHRE7quC-K77SUBQWZZ4bIr7lNXhWYw",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocK4XJSV155t60FN2_A2fHe0noibkmGnrMMtpPgWzHCmnfJ0og=s120-c-rp-mo-br100",
            "displayName": "Sue B"
        },
        "reviewReply": {
            "comment": "Thank you, Sue, for the fantastic 5-star rating; we appreciate your support!",
            "updateTime": "2025-01-31T22:39:16.444824Z"
        },
        "disabled": false,
        "_id": "679c243f0a6fe57fb86eb57d",
        "reviewId": "AbFvOqmPDNMXqy6AdPOaToZVCFK3hqwymRF349GiAgCUqBUa6L2r5GOVpKxgcUJXpQfc-MAqU8mRBQ",
        "starRating": 5,
        "createTime": "2025-01-30T18:54:25.548741Z",
        "updateTime": "2025-04-24T14:57:15.174542Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmPDNMXqy6AdPOaToZVCFK3hqwymRF349GiAgCUqBUa6L2r5GOVpKxgcUJXpQfc-MAqU8mRBQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKFH6TENqlVYdhApORy2L1VHYLvM9cat9vjj3I_IEpnSbH4qQ=s120-c-rp-mo-br100",
            "displayName": "Stephanie Amsler"
        },
        "reviewReply": {
            "comment": "Thank you, Stephanie! We're so glad to hear that you feel comfortable and explained everything clearly; your satisfaction is our top priority.",
            "updateTime": "2025-01-13T14:11:33.256205Z"
        },
        "disabled": false,
        "_id": "678708c30a6fe57fb80562e3",
        "reviewId": "AbFvOqk4pU_SCBszN6Fj577LG2cridO3w812xAuOAoEooBhXucKXf7TclBpvy36i7aIEPnCp3JgQQg",
        "starRating": 5,
        "comment": "Knowledgeable. Professional and Personable. Rodrigo explains everything so we can understand and makes us very comfortable. This was the best choice ever!",
        "createTime": "2025-01-12T17:27:48.970672Z",
        "updateTime": "2025-01-12T17:27:48.970672Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqk4pU_SCBszN6Fj577LG2cridO3w812xAuOAoEooBhXucKXf7TclBpvy36i7aIEPnCp3JgQQg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKSuMuAeIbFiQza37mkoWZU2XVXNm75Zz_Rdv_-BR3IzMIbGA=s120-c-rp-mo-ba12-br100",
            "displayName": "Peter-google Thibault"
        },
        "reviewReply": {
            "comment": "Thank you, Peter, for your 5-star rating; we truly appreciate your support!",
            "updateTime": "2025-01-13T14:11:46.648756Z"
        },
        "disabled": false,
        "_id": "678708c30a6fe57fb80562e7",
        "reviewId": "AbFvOqn401RhX35_EcOAW68qBlQLtsbqrGuQOg-WfSujydnKpuMmmRaLBY8Opc-SgZV6fjJAC54m4w",
        "starRating": 5,
        "createTime": "2025-01-12T14:04:50.393984Z",
        "updateTime": "2025-01-12T14:04:50.393984Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn401RhX35_EcOAW68qBlQLtsbqrGuQOg-WfSujydnKpuMmmRaLBY8Opc-SgZV6fjJAC54m4w",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjULGM9ZqIl6-VU-456JfIePO0lVI8mTyAesPyZ_xNJ7Bu99mrO-0g=s120-c-rp-mo-ba12-br100",
            "displayName": "Anthony"
        },
        "reviewReply": {
            "comment": "Thank you, Anthony, for your kind words and recommendation; we're glad Rodrigo was able to assist you and that you had a positive experience with our team!",
            "updateTime": "2024-12-31T14:42:30.881033Z"
        },
        "disabled": false,
        "_id": "676f4d9d0a6fe57fb873a2e8",
        "reviewId": "AbFvOqmwMzlaDGiegejJS6671YXfbW3hvBkn13zjQ0EpaTEynmV5oKJIJUWxw5ifs3mX8tpis7xwpQ",
        "starRating": 5,
        "comment": "I got hearing aids here. I recommend you come here for all your hearing check ups. Rodrigo was very helpful and explained everything in detail as we went along.. answered my questions and made sure I understood. Great service from everyone in the office...",
        "createTime": "2024-12-27T21:12:39.737674Z",
        "updateTime": "2024-12-27T21:12:39.737674Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmwMzlaDGiegejJS6671YXfbW3hvBkn13zjQ0EpaTEynmV5oKJIJUWxw5ifs3mX8tpis7xwpQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjV9VH8pAkc800oq7dYIECIvLY0iUIqlxNkSQwk8KDARj53Ef0YNww=s120-c-rp-mo-br100",
            "displayName": "Mary Ellen Harper"
        },
        "reviewReply": {
            "comment": "Mary Ellen, we're delighted you had a positive experience with us. Thank you for acknowledging our dedication to providing excellent service tailored to your needs. Your feedback means a lot to us!",
            "updateTime": "2024-10-03T18:50:23.909333Z"
        },
        "disabled": false,
        "_id": "66fdee68c71e6b02583752d0",
        "reviewId": "AbFvOqnoVv36WtwolRBg84YQ9UJqbvYO-HVTFtrOD_1lrcYXkN3pf7OiZGrLaQN9QZ5kyefm1kQ75g",
        "starRating": 5,
        "comment": "I really appreciate having someone who takes the time to listen to what you have to say.  I  received excellent service from the time I came in through the time of my hearing exam. I was  not pressured to buy something that didn't fit or I couldn't afford.  Thank you everyone for your hard work and dedication to make this a great experience for me.",
        "createTime": "2024-10-02T17:46:37.475285Z",
        "updateTime": "2024-10-02T17:46:37.475285Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnoVv36WtwolRBg84YQ9UJqbvYO-HVTFtrOD_1lrcYXkN3pf7OiZGrLaQN9QZ5kyefm1kQ75g",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWmIzpCWZliltnB5qlm-CTLByeHxYtuXSMGsDa9jI5khbChn0uh=s120-c-rp-mo-br100",
            "displayName": "Ricardo Rivera"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review Ricardo.",
            "updateTime": "2024-09-24T15:55:38.216974Z"
        },
        "disabled": false,
        "_id": "66f361dec71e6b0258ede543",
        "reviewId": "AbFvOqm3aOmAguTGkmc_pH5UjZGftTaMR-EaITm3DEIRkzgfs1qxjlvmTUDSa2j-mGG713XvpLPuKw",
        "starRating": 5,
        "comment": "It was a great experience with Dr. Rodrigo",
        "createTime": "2024-09-24T13:20:02.627542Z",
        "updateTime": "2026-06-24T17:16:49.590018Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqm3aOmAguTGkmc_pH5UjZGftTaMR-EaITm3DEIRkzgfs1qxjlvmTUDSa2j-mGG713XvpLPuKw",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ-FyNBOKhy5pPYCwxK8Bomfq_-YliFar-wzj-tPtP-PXhEfw=s120-c-rp-mo-br100",
            "displayName": "billy"
        },
        "reviewReply": {
            "comment": "Thank you for your kind words, Billy. We appreciate your feedback!",
            "updateTime": "2024-09-10T15:58:49.881582Z"
        },
        "disabled": false,
        "_id": "66dcf834c71e6b02584c361c",
        "reviewId": "AbFvOqmZHcFX4PT_XUwVkLQXjsnAw04-xYWNHDId0vmuYHWMRktZpGuJGOPKD_mTNBYitmcfMzBl",
        "starRating": 5,
        "comment": "Rod was very good, professional, knowledgeable explained everything.",
        "createTime": "2024-09-07T16:21:42.157368Z",
        "updateTime": "2025-06-02T18:26:32.609318Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmZHcFX4PT_XUwVkLQXjsnAw04-xYWNHDId0vmuYHWMRktZpGuJGOPKD_mTNBYitmcfMzBl",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVWeWOBOTkep2jlRCYaROfUsfN8SwXE2X-VQ9Yy-aNC9JxPQbGn=s120-c-rp-mo-br100",
            "displayName": "SANDY PROVENCHER"
        },
        "reviewReply": {
            "comment": "We're so glad to hear that everything went great! Thank you, Sandy! ",
            "updateTime": "2024-07-26T18:52:03.121919Z"
        },
        "disabled": false,
        "_id": "66bebaacc71e6b025859db2c",
        "reviewId": "AbFvOqnmAxS_aMVzZRG2EW3qNYNbd0uLJlM3jssFwtJhwn-R1gRX_6kMLB2bkEKsuaTfTWwOpkdH",
        "starRating": 5,
        "comment": "Very happy with the service I recieved",
        "createTime": "2024-07-26T15:44:34.251606Z",
        "updateTime": "2024-07-26T15:44:34.251606Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnmAxS_aMVzZRG2EW3qNYNbd0uLJlM3jssFwtJhwn-R1gRX_6kMLB2bkEKsuaTfTWwOpkdH",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVQ065udVxICstVNkyJ6xqcNHq4MUkt_Mrrd3WF6VKlao5No2k5=s120-c-rp-mo-br100",
            "displayName": "richard relli"
        },
        "reviewReply": {
            "comment": "We're so glad to hear that you had a great experience, Richard! Thank you for your kind words!",
            "updateTime": "2024-07-22T19:04:31.769823Z"
        },
        "disabled": false,
        "_id": "66bebaadc71e6b025859db46",
        "reviewId": "AbFvOqnoPP314pYQUEecK-tWmuHBut8jwwVEUwvkKOcLxqgP2CJueYWYnGlT43l6v1z-ETnDJlEk",
        "starRating": 5,
        "comment": "very well . great!!!!",
        "createTime": "2024-07-16T16:43:06.138583Z",
        "updateTime": "2024-07-16T16:43:06.138583Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnoPP314pYQUEecK-tWmuHBut8jwwVEUwvkKOcLxqgP2CJueYWYnGlT43l6v1z-ETnDJlEk",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjV_V6b44Ea6INczL4k39MHoQ8vk81MsdF2eMPgXgnMSJYD20xx8IQ=s120-c-rp-mo-br100",
            "displayName": "Molly Chapman"
        },
        "reviewReply": {
            "comment": "Thank you for sharing your experience, Molly! We're glad we could help with your hearing aid. Hope to see you again if you're ever in Florida!",
            "updateTime": "2024-06-28T12:56:02.624822Z"
        },
        "disabled": false,
        "_id": "66bebaadc71e6b025859db58",
        "reviewId": "AbFvOqlB8ygtx8BQejl22b_H6-JoivftMNf7WLRSPc7w0qXmshkPxhvwVLvWyT9v0x7F1nMKrXmrdA",
        "starRating": 5,
        "comment": "I am not a regular patient because I do not live in Florida. I walked into the office with a piece of my hearing aid stuck in my ear. The service I received from that point forward was outstanding. Highly recommend.",
        "createTime": "2024-06-26T22:46:46.681358Z",
        "updateTime": "2024-06-26T22:46:46.681358Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlB8ygtx8BQejl22b_H6-JoivftMNf7WLRSPc7w0qXmshkPxhvwVLvWyT9v0x7F1nMKrXmrdA",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVA71Kj2Z_QiOE2yKT1rTjmmRQY5qFtf3hJgbDkCB8IjiyAopiM=s120-c-rp-mo-br100",
            "displayName": "Julia McCullough"
        },
        "reviewReply": {
            "comment": "We're delighted to hear about your positive experiences with us! Thank you for your kind words and trust in our services.",
            "updateTime": "2024-06-24T13:24:33.431517Z"
        },
        "disabled": false,
        "_id": "66bebaadc71e6b025859db60",
        "reviewId": "AbFvOqnjoL-qlr7lOHhsMy3UX2xRbQ1AEjINsNVw5cS9RFn2lcloEWVj566VXfAeb2JBktXRrqj_jg",
        "starRating": 5,
        "comment": "Every visit I\u2019ve made to Hearing Works  has been very pleasant. Each person in the office is so friendly and kind. Problems with my hearing aids have been repaired and adjusted and I\u2019m on my way in no time.\nThank you, Hearing Works for your patience and knowledge in keeping my hearing aids in god working order.",
        "createTime": "2024-06-24T00:09:20.970228Z",
        "updateTime": "2025-11-14T20:43:13.669010Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnjoL-qlr7lOHhsMy3UX2xRbQ1AEjINsNVw5cS9RFn2lcloEWVj566VXfAeb2JBktXRrqj_jg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKLebssHcPSE8l5lg8F80xMc5UbOu2MZb7luNa1b_gaVWPWNQ=s120-c-rp-mo-ba12-br100",
            "displayName": "Maria Fuentes"
        },
        "reviewReply": {
            "comment": "Thank you for your kind words, Maria! It's a pleasure to hear about your positive experience with us!",
            "updateTime": "2024-06-10T17:36:59.043118Z"
        },
        "disabled": false,
        "_id": "66bebaaec71e6b025859db71",
        "reviewId": "AbFvOqlHpGZ83xeeHh9vmRJ0HtKwbk8HODv-V_GSXp_i55JzSWEm-dNvQJ7GLNIBcAzTHrCeNqCP",
        "starRating": 5,
        "comment": "The BEST Audiologist Doctor In fort myers. Very profesional and yes he does listens and cares. Thank you Dr Rodrigo Uribe",
        "createTime": "2024-06-06T13:27:55.194762Z",
        "updateTime": "2024-06-06T13:27:55.194762Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlHpGZ83xeeHh9vmRJ0HtKwbk8HODv-V_GSXp_i55JzSWEm-dNvQJ7GLNIBcAzTHrCeNqCP",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLofVvOszFbpqIuNQz3nxQXgMwL6caAR9q9igX9DcRS--QqpA=s120-c-rp-mo-br100",
            "displayName": "Jeff Jurina"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-05-30T14:50:08.404015Z"
        },
        "disabled": false,
        "_id": "66bebaaec71e6b025859db7b",
        "reviewId": "AbFvOqnjl8QKX-yz52LOcgmFoYnodrZR3EEO6eRN_pxAydvzoMfGaP_RKKJPlxD29XdNlDwVkCEL1g",
        "starRating": 5,
        "createTime": "2024-05-29T13:24:00.773408Z",
        "updateTime": "2024-05-29T13:24:00.773408Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnjl8QKX-yz52LOcgmFoYnodrZR3EEO6eRN_pxAydvzoMfGaP_RKKJPlxD29XdNlDwVkCEL1g",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJTJQMNyr-e-jtZmcF4_6FHblUlAK7am7pNw5GDriSGbDDS5Q=s120-c-rp-mo-br100",
            "displayName": "Betty Gonzalez"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-05-09T16:31:08.864628Z"
        },
        "disabled": false,
        "_id": "66bebaaec71e6b025859db83",
        "reviewId": "AbFvOqnUFWTPQaVVgE8xXMUVK50PM8AEyj4LNdt90MCE0n0vPppSbZv4Ob69EcxNExuaDDQa027hOg",
        "starRating": 5,
        "comment": "(Translated by Google) Excellent service and professionalism, thank you very much. Very satisfied. Oscar Ruiz Cardenas, thank you, thank you.\n\n(Original)\nLa atenci\u00f3n y el profesionalismo excelente muchas gracias muy satisfecho Oscar Ruiz Cardenas gracias ,gracias",
        "createTime": "2024-05-08T18:16:20.992944Z",
        "updateTime": "2024-05-08T18:16:20.992944Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnUFWTPQaVVgE8xXMUVK50PM8AEyj4LNdt90MCE0n0vPppSbZv4Ob69EcxNExuaDDQa027hOg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUnRKCa-jzfoi1wpSY72PKPVLD4qlxSJADzjoAsnhfQXd1YnQaL=s120-c-rp-mo-ba12-br100",
            "displayName": "kim trost"
        },
        "reviewReply": {
            "comment": "Thank you for recommending us! We're glad Robert could assist both you and your son with great care.",
            "updateTime": "2024-05-02T19:41:50.592056Z"
        },
        "disabled": false,
        "_id": "66bebaabc71e6b025859db23",
        "reviewId": "AbFvOqkHGGDERzQ-sb69M0jnc_B8h6I5vhZlzqCFbVpBShahegkt4A8GS198Q1MDEUC295Up5x-g",
        "starRating": 5,
        "comment": "Hearing Works and the staff are amazing people. Robert Uribe assisted my son with his hearing aids We moved to FL and his hearings aids stopped working. I had hearing issues and now I have been under great care of Robert Uribe. I recommend Hearing Works highly. Robert Uribe is patient, knowledgeable and caring.",
        "createTime": "2024-04-29T16:52:53.173434Z",
        "updateTime": "2024-07-28T18:36:29.144853Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkHGGDERzQ-sb69M0jnc_B8h6I5vhZlzqCFbVpBShahegkt4A8GS198Q1MDEUC295Up5x-g",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjV9W3Ua-mmONsetpof2_Rk3UveDbHopiHc-SzHS5RCyZbY0soYt=s120-c-rp-mo-ba12-br100",
            "displayName": "G'nC Roedding"
        },
        "reviewReply": {
            "comment": "Thank you for recognizing our staff! We appreciate your recommendation!",
            "updateTime": "2024-04-16T14:54:56.312729Z"
        },
        "disabled": false,
        "_id": "66bebaafc71e6b025859db95",
        "reviewId": "AbFvOqnaLQ7qYu5iNuWt3cg65jw3Csxpn8H_Xjvc58PiK8tMjMx2GlPyt_vMR0VJkwmln_qY-MJK6w",
        "starRating": 5,
        "comment": "Rodrigo and Liz are excellent at what they do. They are kind, considerate and thoughtful. They listen well and do everything they can to help. I would recommend Hearing Works.",
        "createTime": "2024-04-15T19:10:52.422181Z",
        "updateTime": "2024-04-15T19:13:15.421509Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnaLQ7qYu5iNuWt3cg65jw3Csxpn8H_Xjvc58PiK8tMjMx2GlPyt_vMR0VJkwmln_qY-MJK6w",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjW75k1JGLjc7N1WWiaSluEN9qHRs8RykDnhPjrYrN5VGdAzg_E=s120-c-rp-mo-br100",
            "displayName": "Muriel Hackney"
        },
        "reviewReply": {
            "comment": "Thank you for the 5-star rating, Muriel!",
            "updateTime": "2024-04-04T18:52:16.742474Z"
        },
        "disabled": false,
        "_id": "66bebaafc71e6b025859dba7",
        "reviewId": "AbFvOqmPqhw15AC4ZPgKcTA0FC-BrRvlUdKoOvwh1RwYkQqfcx25grwI6kqHhuvK0W7kVu13dYvU",
        "starRating": 5,
        "createTime": "2024-04-02T13:38:56.259480Z",
        "updateTime": "2024-04-02T13:38:56.259480Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmPqhw15AC4ZPgKcTA0FC-BrRvlUdKoOvwh1RwYkQqfcx25grwI6kqHhuvK0W7kVu13dYvU",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKgSUWcGpZvP_n0718SJQ7CTwGyc6at0OM1n6fOxbYylxuuxw=s120-c-rp-mo-ba12-br100",
            "displayName": "Bob Sinagra"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Bob!",
            "updateTime": "2024-03-29T17:49:35.378358Z"
        },
        "disabled": false,
        "_id": "66bebaafc71e6b025859dbb1",
        "reviewId": "AbFvOqkWWHHw8juiZEv7RCgYt6S9RmBuicB83DvIJFvveUtcg9xwIWBp1-yLry8_0F67f1x1bKgA",
        "starRating": 5,
        "comment": "Rod is great to work with.  This is my first time wearing hearing aids.  He was very thorough when doing the exam and making sure that the hearing aids had a comfortable fit.  Would highly recommend Hearing Works.",
        "createTime": "2024-03-29T14:19:07.227150Z",
        "updateTime": "2026-06-08T16:56:55.443032Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkWWHHw8juiZEv7RCgYt6S9RmBuicB83DvIJFvveUtcg9xwIWBp1-yLry8_0F67f1x1bKgA",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUuqDYK8d0RCpArScz4BKJjopMH1OdHhso8nQePRChaS3olWl9ppw=s120-c-rp-mo-ba12-br100",
            "displayName": "Helen Gierke"
        },
        "reviewReply": {
            "comment": "Thank you so much for writing this review! We're so glad to know you were treated with the respect you deserve and we appreciate you letting others know about your experience with us.",
            "updateTime": "2024-03-14T13:37:45.925030Z"
        },
        "disabled": false,
        "_id": "66bebaafc71e6b025859dbb9",
        "reviewId": "AbFvOql5cCEFlv30yFWE1EeQh-xMzcukMmaEOd1z_YJdf24ho_b8JttSNztwwVjoIj61lP8PkeiNQg",
        "starRating": 5,
        "comment": "I was a little nervous about this hearing aid thing, but Rod was so kind and patient,  explaining everything to me. I can hear much better, and he adjusted the program for my particular needs, too. I highly recommend this office and Rod.",
        "createTime": "2024-03-14T01:30:27.664107Z",
        "updateTime": "2024-03-14T01:30:27.664107Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOql5cCEFlv30yFWE1EeQh-xMzcukMmaEOd1z_YJdf24ho_b8JttSNztwwVjoIj61lP8PkeiNQg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLjKY6Tt0JQpxqSQ8zVWnsXRjEUc88uCVrhHYe45N2zSl5r6A=s120-c-rp-mo-ba12-br100",
            "displayName": "Sue Purcell"
        },
        "reviewReply": {
            "comment": "Thanks for your feedback.",
            "updateTime": "2024-03-13T13:17:36.351389Z"
        },
        "disabled": false,
        "_id": "66bebab0c71e6b025859dbc2",
        "reviewId": "AbFvOqlvxPxhJhTcQOt_epD0ajAVon8SZws7imj7BUJI2CZXnv6f2AFBUNe2OBCJN4_MdEg85lnL5A",
        "starRating": 5,
        "comment": "I have been wearing hearing aids for over 40 years and have used several professional\/dr. hearing aid services.  My recent professional retired and I needed to find a new one thus was how I came to Hearing Works.  I am totally impressed with Hearing Works on Winkler Road. They insist on follow up visits to assess my use of my hearing aids.  I\u2019ve never had any professional outfit follow me so closely.  As an experienced hearing aid user, I am totally impressed!",
        "createTime": "2024-03-12T14:41:17.363456Z",
        "updateTime": "2026-07-23T13:22:35.967875Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlvxPxhJhTcQOt_epD0ajAVon8SZws7imj7BUJI2CZXnv6f2AFBUNe2OBCJN4_MdEg85lnL5A",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUMmgBGftR0LFUH-NtWvx6IaF_8CWEC3BrXhUjm1tEDi6qSKpsp=s120-c-rp-mo-br100",
            "displayName": "Mary Beth Martel"
        },
        "reviewReply": {
            "comment": "Thank you, Mary Beth! We appreciate your kind words and are grateful for your recommendation to your friends.",
            "updateTime": "2024-02-13T14:56:09.653015Z"
        },
        "disabled": false,
        "_id": "66bebab0c71e6b025859dbcb",
        "reviewId": "AbFvOqklqKONOlN_Qq83t3Y3uLwqruldwTypgqynxP5My1MzYHkWZ9pjLeI2-8D7M-Y5vcWUQgbHNw",
        "starRating": 5,
        "comment": "Writing for Michael Mitchell. Mr. Uribe and the office staff are very professional and helpful. I will highly recommend them to my friends.",
        "createTime": "2024-02-12T20:17:53.831150Z",
        "updateTime": "2024-02-12T20:17:53.831150Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqklqKONOlN_Qq83t3Y3uLwqruldwTypgqynxP5My1MzYHkWZ9pjLeI2-8D7M-Y5vcWUQgbHNw",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWXMipCt3uQkkj9q8nry_3E6hVtXo5qsLSUaLKKVXdKseXWXHk=s120-c-rp-mo-br100",
            "displayName": "Mary Beth"
        },
        "reviewReply": {
            "comment": "Thank you, Mary Beth! We appreciate your kind words and are grateful for your recommendation to your friends.",
            "updateTime": "2024-02-13T14:56:09.653015Z"
        },
        "disabled": false,
        "_id": "69c729e008c81aa1cd6c3b87",
        "reviewId": "AbFvOqnnRkbBgIFesP7NvIDoR2yCX_algsF5H9eK0mEg9KN0z6jOYtvOISfz1PALaYFpvR2xubIjdA",
        "__v": 0,
        "comment": "Writing for Michael Mitchell. Mr. Uribe and the office staff are very professional and helpful. I will highly recommend them to my friends.",
        "createTime": "2024-02-12T20:17:53.831150Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnnRkbBgIFesP7NvIDoR2yCX_algsF5H9eK0mEg9KN0z6jOYtvOISfz1PALaYFpvR2xubIjdA",
        "starRating": 5,
        "updateTime": "2024-02-12T20:17:53.831150Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIxSeK2nkCvRCA_3yY_aAbh-EwXD1dy_IlvsSLFG7HWaXHiVw=s120-c-rp-mo-br100",
            "displayName": "James burke"
        },
        "reviewReply": {
            "comment": "Thank you, James! We're so glad you had a great experience with us.",
            "updateTime": "2024-02-05T14:31:46.767787Z"
        },
        "disabled": false,
        "_id": "66bebab0c71e6b025859dbd5",
        "reviewId": "AbFvOqnHUusXffc0EKhTyWoHUGhApj578pgVDicBSSfn5yztEdgj8vX9mLiDH-Bjv_1r7-Pb_X9e",
        "starRating": 5,
        "comment": "Never had such a complete and pleasant hearing exam. Everything was explained to me with expertise. Best ever.",
        "createTime": "2024-02-01T19:29:28.044272Z",
        "updateTime": "2024-02-01T19:29:28.044272Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnHUusXffc0EKhTyWoHUGhApj578pgVDicBSSfn5yztEdgj8vX9mLiDH-Bjv_1r7-Pb_X9e",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWs-C1F8R6L7PSYFYeATFalt0ZcnrQktwp4MBBNgCEIGsxoXd-F=s120-c-rp-mo-br100",
            "displayName": "Nancy Herbert"
        },
        "reviewReply": {
            "comment": "Thank you for your kind words, Nancy! We truly value your trust in us and are grateful for your positive feedback.",
            "updateTime": "2024-02-05T14:46:16.691042Z"
        },
        "disabled": false,
        "_id": "66bebaacc71e6b025859db3d",
        "reviewId": "AbFvOqkP45kAgFtwjilQHER7BaVyro1bwS_Ym1Ob2pJ-X8_uVScCRwlSM9grUND_r4tTIoEBh_Z0Ow",
        "starRating": 5,
        "comment": "The doctors and staff are very nice and kind people. They make sure my hearing is perfect for me because they care.",
        "createTime": "2024-01-30T21:50:24.314073Z",
        "updateTime": "2024-07-18T23:54:23.791292Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkP45kAgFtwjilQHER7BaVyro1bwS_Ym1Ob2pJ-X8_uVScCRwlSM9grUND_r4tTIoEBh_Z0Ow",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjW-efspAGHIT3Qe85b6nE2_t6Hw4lvSAtoVbwaZ3xgn3kenTtPw=s120-c-rp-mo-br100",
            "displayName": "Crystal Clemmons"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-01-24T21:46:17.148457Z"
        },
        "disabled": false,
        "_id": "66bebab0c71e6b025859dbdd",
        "reviewId": "AbFvOqmGAhux8FFsuzKmk9VT1pb_dK08v7CsUO_CwDacCfHDF0utJ2IwdHLSZTEA0gIseZshCHYqxQ",
        "starRating": 5,
        "createTime": "2024-01-23T21:56:17.359086Z",
        "updateTime": "2024-01-23T21:56:17.359086Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmGAhux8FFsuzKmk9VT1pb_dK08v7CsUO_CwDacCfHDF0utJ2IwdHLSZTEA0gIseZshCHYqxQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJkBYo22xEkDuqay3QnOc9iJX6bf6LeQkmC8x2cIxy-yPrmkw=s120-c-rp-mo-ba12-br100",
            "displayName": "James Kight"
        },
        "reviewReply": {
            "comment": "Thank you, James! It was a pleasure and we thank you for the opportunity to serve your hearing healthcare needs.",
            "updateTime": "2024-01-12T19:10:32.572488Z"
        },
        "disabled": false,
        "_id": "66bebab1c71e6b025859dbf7",
        "reviewId": "AbFvOqkKSCUqOJablWhhTnmjrQxVmcp2yn_2XMiePidi1wBs5LMYJQ47E3vT8oj7ITsm16SbEpGm",
        "starRating": 5,
        "comment": "Rod, met me at the front desk, introduced himself to me and proceeded to give me a great hearing exam for new aids.",
        "createTime": "2023-12-28T00:51:35.215433Z",
        "updateTime": "2023-12-28T00:51:35.215433Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkKSCUqOJablWhhTnmjrQxVmcp2yn_2XMiePidi1wBs5LMYJQ47E3vT8oj7ITsm16SbEpGm",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWprHSEicL7gHZ_1XVIEz5f6w_A8D6-SiziK-33ONvLQuDFnPSn=s120-c-rp-mo-br100",
            "displayName": "Enrique Antillano"
        },
        "reviewReply": {
            "comment": "Gracias Enrique por su clasificaci\u00f3n de 5 estrellas! ",
            "updateTime": "2023-11-29T13:53:10.491221Z"
        },
        "disabled": false,
        "_id": "66bebaadc71e6b025859db69",
        "reviewId": "AbFvOqn3aa66FJ42AD5HbGdZjeQ1y4nDalIOX7PAaYdEuTyQ7WXBkVr0sLOmPBZBiSPV1C5pcfXRnQ",
        "starRating": 5,
        "createTime": "2023-11-29T06:50:11.392037Z",
        "updateTime": "2024-06-19T13:33:07.652581Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn3aa66FJ42AD5HbGdZjeQ1y4nDalIOX7PAaYdEuTyQ7WXBkVr0sLOmPBZBiSPV1C5pcfXRnQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL_peu83JJjWWBl2dXRknytFBSXx8Ikw2KcB-ajRut2kdRqHQ=s120-c-rp-mo-br100",
            "displayName": "wayne hensley"
        },
        "reviewReply": {
            "comment": "Thank you, Wayne! We appreciate your feedback and are glad we could assist you.",
            "updateTime": "2023-11-13T14:36:02.335934Z"
        },
        "disabled": false,
        "_id": "66bebab1c71e6b025859dc00",
        "reviewId": "AbFvOqmLK5GliKcYcUi4pUExmvU3PYSt6cOSD_0qNXZEed8gLy2cGMyZ-FonZX1UZ0Op5gi_76lw0A",
        "starRating": 5,
        "comment": "Very helpful",
        "createTime": "2023-11-07T18:27:17.911506Z",
        "updateTime": "2023-11-07T18:27:17.911506Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmLK5GliKcYcUi4pUExmvU3PYSt6cOSD_0qNXZEed8gLy2cGMyZ-FonZX1UZ0Op5gi_76lw0A",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocK5XiZISCuXUy72leiHw0JKcvvzVt-EYQSb5CP99Evys4CMwA=s120-c-rp-mo-br100",
            "displayName": "David Buelow"
        },
        "reviewReply": {
            "comment": "Thank you so much for your kind words, David! We appreciate your support.",
            "updateTime": "2023-11-06T14:20:17.063471Z"
        },
        "disabled": false,
        "_id": "66bebaabc71e6b025859db1b",
        "reviewId": "AbFvOqmVZP-B7i-MrPIc5x5FLnk1LDNip-NPQLzZ0azEHkfjRZU06x2lCDpuiOZrUNepCKegImnoWQ",
        "starRating": 5,
        "comment": "Great service",
        "createTime": "2023-11-03T19:38:57.719872Z",
        "updateTime": "2024-07-30T15:36:00.238435Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmVZP-B7i-MrPIc5x5FLnk1LDNip-NPQLzZ0azEHkfjRZU06x2lCDpuiOZrUNepCKegImnoWQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLPqxcpKydPSjbGSwTA61LCK-0qN7vY0sltLh_uBIhwftMNfQ=s120-c-rp-mo-br100",
            "displayName": "Jeanette Raucci"
        },
        "reviewReply": {
            "comment": "Thank you so much, Jeanette! We truly appreciate your satisfaction and are glad to hear that our services are convenient for you.",
            "updateTime": "2023-09-28T18:24:31.235201Z"
        },
        "disabled": false,
        "_id": "66bebab2c71e6b025859dc09",
        "reviewId": "AbFvOqlmjeCF-SUODQvigU33Pdh-1fHNyYAFwqkZPElAcqU3tt4zPVoIpEB1ObkZHh_qkGtN9mXMZg",
        "starRating": 5,
        "comment": "Very Very satisfied and they r convenient",
        "createTime": "2023-09-27T18:05:45.359040Z",
        "updateTime": "2023-09-27T18:05:45.359040Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlmjeCF-SUODQvigU33Pdh-1fHNyYAFwqkZPElAcqU3tt4zPVoIpEB1ObkZHh_qkGtN9mXMZg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJbq9IHWk8f-DUyuP7ondV3IXnng6eBV5j4qM5CoB6UDEZ7Bw=s120-c-rp-mo-br100",
            "displayName": "Karen Marr"
        },
        "reviewReply": {
            "comment": "Thank you, Karen! It means a lot to hear that your mother was taken care of and that we were able to help!",
            "updateTime": "2023-09-21T13:33:21.353377Z"
        },
        "disabled": false,
        "_id": "66bebab2c71e6b025859dc12",
        "reviewId": "AbFvOqnjEvcHtH2fUNA5CCXLwukTkBjHe0yPX3ZtKpqFHaHQy7Bs8Krjj9b_P_a72FTMXStebrfzyg",
        "starRating": 5,
        "comment": "Thank you Dr Rodrigo Uribe. Extremely knowledgeable and high level quality service shown to my 94 year old Mother. I definitely recommend this office.",
        "createTime": "2023-09-20T00:40:49.689592Z",
        "updateTime": "2023-09-20T00:41:59.174183Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnjEvcHtH2fUNA5CCXLwukTkBjHe0yPX3ZtKpqFHaHQy7Bs8Krjj9b_P_a72FTMXStebrfzyg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIr4XjtkJrWKa7G424ShFpQk75m0ddC5z_Biv0sYAzefwYAyg=s120-c-rp-mo-br100",
            "displayName": "Brandon Wilson"
        },
        "reviewReply": {
            "comment": "Thank you, Brandon, for the 5-star rating! We appreciate your support.",
            "updateTime": "2023-09-08T14:15:13.739833Z"
        },
        "disabled": false,
        "_id": "66bebab2c71e6b025859dc1b",
        "reviewId": "AbFvOqlPsFJQ7gvUPcyGN1FrBvZ0ASE8FIfVLziWqtYd5Gm3_1O9xJcfWlOYKGQKOh3Q9DLyql30mw",
        "starRating": 5,
        "createTime": "2023-09-07T15:27:56.798480Z",
        "updateTime": "2023-09-07T15:27:56.798480Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlPsFJQ7gvUPcyGN1FrBvZ0ASE8FIfVLziWqtYd5Gm3_1O9xJcfWlOYKGQKOh3Q9DLyql30mw",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocK-DPxIfBR_SxxI9JJpwnlH1x0lcxhMaXx2pGF-dUFeJmocQA=s120-c-rp-mo-br100",
            "displayName": "Alexis Hardwick"
        },
        "reviewReply": {
            "comment": "Thank you so much, Alexis! We appreciate your 5-star rating!",
            "updateTime": "2023-08-08T13:45:16.220484Z"
        },
        "disabled": false,
        "_id": "66bebab3c71e6b025859dc36",
        "reviewId": "AbFvOqnqMCEGmAcdNXFQsgK6ZMp5uyygZr-Wg3g7s4kCg4BiPJ9T4s8EL0lsf1qS7xfWjTfjVqsT",
        "starRating": 5,
        "createTime": "2023-08-08T09:46:36.014960Z",
        "updateTime": "2023-08-08T09:46:36.014960Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnqMCEGmAcdNXFQsgK6ZMp5uyygZr-Wg3g7s4kCg4BiPJ9T4s8EL0lsf1qS7xfWjTfjVqsT",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLn5OSJVnc2E-ev9Yc_jX2ZWN3hmOM4R__JWeGeLz4r22vy3g=s120-c-rp-mo-br100",
            "displayName": "Darlene Lamrani"
        },
        "reviewReply": {
            "comment": "Thank you for your kind words! We truly value your support!",
            "updateTime": "2023-08-04T14:35:45.187251Z"
        },
        "disabled": false,
        "_id": "66bebab3c71e6b025859dc3f",
        "reviewId": "AbFvOqnggmvjf4q9Y2tEvzz4YVZ7tmd-_JNmUpJF7WFkdFhYwAatiRg2WVNZ870asqySUtdxcZakGg",
        "starRating": 5,
        "comment": "The Dr always takes his time to show you your results thoroughly. I love this place.",
        "createTime": "2023-08-03T19:41:51.971002Z",
        "updateTime": "2023-08-03T19:41:51.971002Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnggmvjf4q9Y2tEvzz4YVZ7tmd-_JNmUpJF7WFkdFhYwAatiRg2WVNZ870asqySUtdxcZakGg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLaR1tJc3Ig1TwB6fEji1Mdobz6gKDKX-9zNOBN7_uuTUaZTQ=s120-c-rp-mo-br100",
            "displayName": "Larry Sliker"
        },
        "reviewReply": {
            "comment": "Thank you so much for your kind words! We appreciate your feedback and are glad that our team was able to assist you.",
            "updateTime": "2023-07-21T17:15:18.908033Z"
        },
        "disabled": false,
        "_id": "66bebab3c71e6b025859dc49",
        "reviewId": "AbFvOqn8MOXTl3fHUzXMgMxqAdLuw-QElhpC5aLNZJHTqkEVDh1xsbPFFW8xerpcsKq1qQpTYdjM",
        "starRating": 5,
        "comment": "Very nice people and very helpful",
        "createTime": "2023-07-17T21:58:25.145561Z",
        "updateTime": "2023-07-17T21:58:25.145561Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn8MOXTl3fHUzXMgMxqAdLuw-QElhpC5aLNZJHTqkEVDh1xsbPFFW8xerpcsKq1qQpTYdjM",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLOlOUIEJueVYrFlwFXxdFUg8p5igLN-OXYJalCD_WFAMGS6Q=s120-c-rp-mo-br100",
            "displayName": "Richard Cann"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star rating, Richard! We appreciate your support.",
            "updateTime": "2023-07-14T12:54:46.626800Z"
        },
        "disabled": false,
        "_id": "66bebab1c71e6b025859dbef",
        "reviewId": "AbFvOqlC6CR2KZfa8NblqyAiySNvXRF38EnUWL6uJa-1cQWFtrtz--v24_3j2EQn0CDBHXP3Kuox",
        "starRating": 5,
        "createTime": "2023-07-14T01:52:38.255453Z",
        "updateTime": "2024-01-10T05:17:27.249802Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlC6CR2KZfa8NblqyAiySNvXRF38EnUWL6uJa-1cQWFtrtz--v24_3j2EQn0CDBHXP3Kuox",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJv0dkZ4OHW5xcjgC-Aj7NOCNOHWpSnOO-71aXcD7ZPs_h1Kw=s120-c-rp-mo-br100",
            "displayName": "virginia dalessandro"
        },
        "reviewReply": {
            "comment": "Thank you so much for your kind words, Virginia! We're thrilled to hear that you had a pleasant and professional experience with our staff!",
            "updateTime": "2023-07-13T13:49:49.031838Z"
        },
        "disabled": false,
        "_id": "66bebab3c71e6b025859dc51",
        "reviewId": "AbFvOqlVaBd4hyG57T-TvVQy62t0VIJfbBVjbT827G5jbZWpnBSgTDdmDlBCvaXrl1wwqRSbp_LceA",
        "starRating": 5,
        "comment": "From the moment I walked into their office, being greeted by Susan, it was welcoming and yet professional. Susan was so pleasant with a beautiful smile. The front office is noticeably clean with little touches of home that makes your waiting time enjoyable and relaxing.\nDr Rod was both personable and very professional. He took the time to explain every little detail that was taking place along with answering a question that I might have asked. Dr Rod never made me feel rushed, matter of fact I felt guilty that he was spending so much of his time talking and explaining things to me. It was a wonderful experience and I would name drop his practice to anyone that needed to see an audiologist. Five stars, without a doubt!",
        "createTime": "2023-07-12T02:48:27.535255Z",
        "updateTime": "2023-07-12T02:48:27.535255Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlVaBd4hyG57T-TvVQy62t0VIJfbBVjbT827G5jbZWpnBSgTDdmDlBCvaXrl1wwqRSbp_LceA",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXZP4fcw3QvJU-AmMHyFjUsm9HSM2ISAhjGGkcFXBoauZMnZ_g0=s120-c-rp-mo-br100",
            "displayName": "Hossein Alemazkoor"
        },
        "reviewReply": {
            "comment": "Thank you for your kind words! We're grateful to have provided you with exceptional service!",
            "updateTime": "2023-07-10T14:03:15.745381Z"
        },
        "disabled": false,
        "_id": "66bebab4c71e6b025859dc5a",
        "reviewId": "AbFvOqmUqDATYQGBu3pn6vLWnA4gYvIH4GJtP9Ci-auTjtDON136lQV39gnmrdPGGgIfAUJTzneEkQ",
        "starRating": 5,
        "comment": "The best professional experience I have had since I purchased my first Starkey hearing device few years back",
        "createTime": "2023-07-08T01:34:57.315441Z",
        "updateTime": "2023-07-08T01:34:57.315441Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmUqDATYQGBu3pn6vLWnA4gYvIH4GJtP9Ci-auTjtDON136lQV39gnmrdPGGgIfAUJTzneEkQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVG8EBOchm6DKvZaWEF-TOmSkv7QQ3yT-_ix_YXUUuoS7aj_WCE=s120-c-rp-mo-br100",
            "displayName": "XANDRY MEJIA"
        },
        "reviewReply": {
            "comment": "Thank you for the 5-star rating! We appreciate your support.",
            "updateTime": "2023-07-07T12:57:33.611160Z"
        },
        "disabled": false,
        "_id": "66bebab4c71e6b025859dc63",
        "reviewId": "AbFvOqmviEhGORrFPTPK3YZPaVym-vilSWxc7um_pPnRa8bPIPxIH9Cq_3_wq6w1qAMiHJSEs3ihjg",
        "starRating": 5,
        "createTime": "2023-07-07T01:57:02.831577Z",
        "updateTime": "2025-05-16T19:11:04.863120Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmviEhGORrFPTPK3YZPaVym-vilSWxc7um_pPnRa8bPIPxIH9Cq_3_wq6w1qAMiHJSEs3ihjg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0,
        "comment": "(Translated by Google) Rodrigo is an excellent professional. I always feel well taken care of. He answers my questions very kindly in Spanish, and his expertise and excellent service inspire a lot of confidence in me. I congratulate him on his compassionate approach to patients.\n\n(Original)\nRodrigo es un excelente profesional, siempre me siento bien atendido, responde muy amablemente mis preguntas en Espa\u00f1ol, me genera mucha confianza con su sabidur\u00eda y en sus excelentes servicios. Lo felicito por esa Calidad humana hacia los pacientes."
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLeDuJ5RwUIN_xrxYXQSBS22yMaaJqDniMPr39FyMhAVNksDg=s120-c-rp-mo-br100",
            "displayName": "Jean Ford"
        },
        "reviewReply": {
            "comment": "Thank you for your kind words, Jean! We're thrilled to hear that our staff, especially Rod, provided you with excellent service and addressed all your concerns about your hearing aid!",
            "updateTime": "2023-06-29T18:56:32.123669Z"
        },
        "disabled": false,
        "_id": "66bebab4c71e6b025859dc6b",
        "reviewId": "AbFvOqmy91ElRBHaf_YfQ6RtnMeXLIy2-vlQhJxmn78ZzFaN6TA6B85OXjvlDQF9DMEODXFoolOsLQ",
        "starRating": 4,
        "comment": "The staff was very friendly and did not keep me waiting long. And Rod was wonderful. He listen to all my concerns about my hearing aid and then I he went over everyone of them and help to straighten them out. He explains everything out very thoroughly and he doesn\u2019t let you leave until you truly know what to do so yes I would recommend this place to anybody. Ias far as the  financial matter if you have a good insurance it\u2019s fine they have ways where can help with the payments and merchandise. It\u2019s expensive but so far I\u2019m finding it well worth it.",
        "createTime": "2023-06-22T18:37:47.445345Z",
        "updateTime": "2025-07-03T20:19:24.247695Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmy91ElRBHaf_YfQ6RtnMeXLIy2-vlQhJxmn78ZzFaN6TA6B85OXjvlDQF9DMEODXFoolOsLQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLYx1fhtAj02aW8w0w4p1YRNWtzGkk-ECZdhy-RWZy3tsCliQ=s120-c-rp-mo-br100",
            "displayName": "Donna Zengel"
        },
        "reviewReply": {
            "comment": "Thank you so much for the 5-star rating! We appreciate your support.",
            "updateTime": "2023-06-19T15:19:08.892550Z"
        },
        "disabled": false,
        "_id": "66bebab4c71e6b025859dc75",
        "reviewId": "AbFvOqmqY3mU5ZRPFayrpLz_H3Jx-AIptlkA13ud3dhKpSCPKE3CCdwFighbMXUpyI8TSOayrphRxQ",
        "starRating": 5,
        "createTime": "2023-06-17T01:07:11.501085Z",
        "updateTime": "2023-06-17T01:07:11.501085Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmqY3mU5ZRPFayrpLz_H3Jx-AIptlkA13ud3dhKpSCPKE3CCdwFighbMXUpyI8TSOayrphRxQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUUNiKAHKgjJYl_C8LOWa-AwS66zWg7-gWUsLXcTNuvGXkSuRO1=s120-c-rp-mo-br100",
            "displayName": "Cheryl Lawson"
        },
        "reviewReply": {
            "comment": "Thank you for sharing your positive experience with us, Cheryl! We're thrilled to hear that the doctor provided you with clear explanations and lots of information.",
            "updateTime": "2023-06-08T14:29:58.202212Z"
        },
        "disabled": false,
        "_id": "66bebab4c71e6b025859dc7d",
        "reviewId": "AbFvOqm2Qgc33QjKDzDZj37GA3DLI6lIPirCqDShBG5w8ZlMDKVfeEPd4XbtgO91PgawF6zDikUb",
        "starRating": 5,
        "comment": "Very good experience the doctor was very clear and explained lots of information.",
        "createTime": "2023-06-06T21:21:47.034429Z",
        "updateTime": "2023-06-06T21:21:47.034429Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqm2Qgc33QjKDzDZj37GA3DLI6lIPirCqDShBG5w8ZlMDKVfeEPd4XbtgO91PgawF6zDikUb",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjX7nMo9ydSsQ1aZQvgniMEQVDUEn4aMibPRc_Q4cDROxTkBx7LIhA=s120-c-rp-mo-ba12-br100",
            "displayName": "Chris Snow"
        },
        "reviewReply": {
            "comment": "Thank you for the 5-star rating, Chris! We appreciate your support.",
            "updateTime": "2023-06-08T14:30:50.165173Z"
        },
        "disabled": false,
        "_id": "66bebab5c71e6b025859dc87",
        "reviewId": "AbFvOqkdNiQpuyGBigXKnuTnp46kStVvhr1d_jhNekcGzLyS7ZGz-3sGkQSlxzW5yHqLFr5cRQc1Rg",
        "starRating": 5,
        "createTime": "2023-06-06T14:32:04.435064Z",
        "updateTime": "2023-06-06T14:32:04.435064Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkdNiQpuyGBigXKnuTnp46kStVvhr1d_jhNekcGzLyS7ZGz-3sGkQSlxzW5yHqLFr5cRQc1Rg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI9M1Hy8qu1R5EgXpNm8PdLksJ6g800XXsmikVXM50odCSU7Q=s120-c-rp-mo-br100",
            "displayName": "julio celestrin"
        },
        "reviewReply": {
            "comment": "Thank you so much for the 5-star rating! We appreciate your support.",
            "updateTime": "2023-05-18T13:37:21.894227Z"
        },
        "disabled": false,
        "_id": "66bebab5c71e6b025859dc8f",
        "reviewId": "AbFvOqnFBuxjJs_NMn0vzVj-MdhucCsWEsLt7mAs8izLgkJCl8K8xonQYQpkxkIRmqvShmADE8eA",
        "starRating": 5,
        "createTime": "2023-05-15T22:12:06.039559Z",
        "updateTime": "2023-05-15T22:12:06.039559Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnFBuxjJs_NMn0vzVj-MdhucCsWEsLt7mAs8izLgkJCl8K8xonQYQpkxkIRmqvShmADE8eA",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjV5ka2Jf7Eysha22JjgXUkRoTnsXX3YhUllk-6FUULejHnb6bi-=s120-c-rp-mo-br100",
            "displayName": "Mimi Long"
        },
        "reviewReply": {
            "comment": "Thank you for the 5-star review, Mimi!",
            "updateTime": "2023-05-15T14:25:42.021996Z"
        },
        "disabled": false,
        "_id": "66bebab5c71e6b025859dc97",
        "reviewId": "AbFvOqnGKkeACGsREK2OVvzXQDNFmUNKdktjWTKwvAiKK3YkmGWI0s2V2MI7tJ63Ip7Kc4mYAQXK_g",
        "starRating": 5,
        "createTime": "2023-05-10T01:01:54.939520Z",
        "updateTime": "2023-05-10T01:01:54.939520Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnGKkeACGsREK2OVvzXQDNFmUNKdktjWTKwvAiKK3YkmGWI0s2V2MI7tJ63Ip7Kc4mYAQXK_g",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjX8PZjGL0okt-cRpjXvakLFdndRJUZp7eCMz62ZUagbQZ4lfrud=s120-c-rp-mo-br100",
            "displayName": "Lynda Knox"
        },
        "reviewReply": {
            "comment": "Thank you for the kind words, Lynda! We are thrilled to hear that our team's professionalism and flexibility met your expectations.",
            "updateTime": "2023-05-02T15:58:37.005507Z"
        },
        "disabled": false,
        "_id": "66bebab5c71e6b025859dca1",
        "reviewId": "AbFvOqn_K0AHxbCR2okFoP8cKfPn8zoMUQ6GdUgYSHTAGs8zfOZUDbtJTVlZuAakhq-AALZNbtHKOQ",
        "starRating": 5,
        "comment": "Always so professional and accommodating",
        "createTime": "2023-05-01T22:35:35.466472Z",
        "updateTime": "2024-08-23T22:39:45.126053Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn_K0AHxbCR2okFoP8cKfPn8zoMUQ6GdUgYSHTAGs8zfOZUDbtJTVlZuAakhq-AALZNbtHKOQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI_aeKTfptI1tAuZlHmYiCIy-teE35kMRYJkECpfGEsVTutsA=s120-c-rp-mo-br100",
            "displayName": "George Kohlbrenner"
        },
        "reviewReply": {
            "comment": "Thank you for your kind words, George! We're glad to hear that you had a positive experience with our team.",
            "updateTime": "2023-04-25T17:00:52.912628Z"
        },
        "disabled": false,
        "_id": "66bebab6c71e6b025859dcaa",
        "reviewId": "AbFvOqk5bHAA91oP5Nqogyr0kp6i36VMyDAdIBBTCaHY7a3sZHe_L-J0_3LiLGE1oRytEPpIB1g6",
        "starRating": 5,
        "comment": "great professionals and and office",
        "createTime": "2023-04-24T17:58:01.095026Z",
        "updateTime": "2025-03-03T15:11:31.363224Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqk5bHAA91oP5Nqogyr0kp6i36VMyDAdIBBTCaHY7a3sZHe_L-J0_3LiLGE1oRytEPpIB1g6",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIKjnYXIw9n_73Q4Y8f7ktZmM3ilNNbH2YbBb2LNCxtLCpDTQ=s120-c-rp-mo-br100",
            "displayName": "Ed Zumar"
        },
        "reviewReply": {
            "comment": "Thank you, Ed, for your wonderful feedback! We're glad to hear that Rodrigo provided you with such a great experience and helped you find the perfect hearing aids. Your satisfaction means a lot to us!",
            "updateTime": "2025-11-10T20:18:57.814448Z"
        },
        "disabled": false,
        "_id": "68fac7dc61f881a65a114608",
        "reviewId": "AbFvOqnie4VD2-NI9kqN4wLkk00Q031o5U82Hn7t5wMGjyOMuVuztacCcIwMBY3ulFHmMk2-3394cw",
        "starRating": 5,
        "comment": "Rodrigo is the consummate professional. He made sure I understood every aspect of making the correct decision for my hearing needs. I could not imagine a better experience and couldn\u2019t be happier with the hearing aids I chose. I\u2019ve been to 3 other hearing aid professionals over the years - he is by far the best.",
        "createTime": "2023-04-21T11:38:13.315545Z",
        "updateTime": "2025-10-23T19:16:32.930220Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnie4VD2-NI9kqN4wLkk00Q031o5U82Hn7t5wMGjyOMuVuztacCcIwMBY3ulFHmMk2-3394cw",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJN8kt4AeYwyTWL-jZLHVtXJiaMXt8ScWrf_F6uCGsuTwesGQ=s120-c-rp-mo-br100",
            "displayName": "Sal Manganaro"
        },
        "reviewReply": {
            "comment": "Thank you for the 5-star rating, Sal!",
            "updateTime": "2023-04-19T15:14:30.757965Z"
        },
        "disabled": false,
        "_id": "66bebab6c71e6b025859dcb3",
        "reviewId": "AbFvOqlUFd5xRdDuzwmz7Gy0vsbhC2m0XCTlJ3VgagNnkgUfcfA0R3_-BGF5xWORM03xT3X3RXBdKA",
        "starRating": 5,
        "createTime": "2023-04-11T16:21:34.518103Z",
        "updateTime": "2023-04-11T16:21:34.518103Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlUFd5xRdDuzwmz7Gy0vsbhC2m0XCTlJ3VgagNnkgUfcfA0R3_-BGF5xWORM03xT3X3RXBdKA",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXtC5NRKJ_mR-HhI3Oz2m_oyegbQBo1kdMwq5feV9vIu5b1H31k=s120-c-rp-mo-br100",
            "displayName": "Maria Evans"
        },
        "reviewReply": {
            "comment": "Thank you so very much, Maria! We appreciate you sharing what a great experience you have had with us and we thank you for the five stars!",
            "updateTime": "2023-03-13T13:28:28.007353Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78764",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkgYMFHis87wCdF-8la3SPz-TaOSR7euVgdYRh6Xr3gzbiYc_1E6RxoGr4yuABzykrXepDTQQ",
        "__v": 0,
        "comment": "My name is Maria Evans\u2026.\nI wish to share the magnificent experiences I have had at Hearing Works",
        "createTime": "2023-03-10T16:23:52.356043Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqkgYMFHis87wCdF-8la3SPz-TaOSR7euVgdYRh6Xr3gzbiYc_1E6RxoGr4yuABzykrXepDTQQ",
        "starRating": 5,
        "updateTime": "2023-03-10T16:23:52.356043Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJOEV4AVXBqhD4bjhrgt4NIHXA-QJt2x6rq-hZ9sASfcgXgWQ=s120-c-rp-mo-br100",
            "displayName": "Desiree Brooks"
        },
        "reviewReply": {
            "comment": "We are so excited for you, Desiree! Thank you so much for complimenting our staff and for rating our Ft. Myers clinic five stars!",
            "updateTime": "2023-02-24T14:29:50.970309Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac7877d",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlNuM8bGqTxQUz51IiZH5e4ac8zryJ5IfAWA7wW2E3RYUrg4hH70WPUSxtQKw-MyzpsUGz1eA",
        "__v": 0,
        "comment": "Super Friendly Staff.  Very accommodating and understanding.  I was so glad that I continued with Hearing Works!!! I have hearing aids and it was the best choice I could have made to get them.",
        "createTime": "2023-02-23T18:07:33.828882Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqlNuM8bGqTxQUz51IiZH5e4ac8zryJ5IfAWA7wW2E3RYUrg4hH70WPUSxtQKw-MyzpsUGz1eA",
        "starRating": 5,
        "updateTime": "2023-02-23T18:07:33.828882Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKuwVlqinjmNfShf5EnBx1vtmYxR-6fLKPdALplxB7d-u_GBw=s120-c-rp-mo-br100",
            "displayName": "Robert Champagne"
        },
        "reviewReply": {
            "comment": "Thank you, Robert, for the five star rating!",
            "updateTime": "2023-01-31T15:57:54.773411Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac788d9",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqk3qoZO5s9Tdu9NYUpx_jeRW-4cRFl8sRBDw5jegIqvb0bCKBhGh-t2harpqi3D2goRzDcNfw",
        "__v": 0,
        "createTime": "2023-01-30T22:15:57.352252Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqk3qoZO5s9Tdu9NYUpx_jeRW-4cRFl8sRBDw5jegIqvb0bCKBhGh-t2harpqi3D2goRzDcNfw",
        "starRating": 5,
        "updateTime": "2023-01-30T22:15:57.352252Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKeGLGC1DNajUHZA1s58P70gLJyEshccwdamUw6SOLUAiiCcQ=s120-c-rp-mo-br100",
            "displayName": "Molly Petrullo"
        },
        "reviewReply": {
            "comment": "Molly-We thank you for reviewing us so positively and we look forward to seeing you at your next visit! ",
            "updateTime": "2023-01-20T14:05:27.648518Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac787b8",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOql2AROOywdMZjcfjJvw7hQTGzdrx4kDmGNgX5edE1mGWpOc7xRotP8R8lXOqGbmyLQ7aThNew",
        "__v": 0,
        "comment": "Once again the entire office is kind, caring and capable.  Thank you Hearing Works in Ft Meyers, Fla.",
        "createTime": "2023-01-19T22:28:14.543485Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOql2AROOywdMZjcfjJvw7hQTGzdrx4kDmGNgX5edE1mGWpOc7xRotP8R8lXOqGbmyLQ7aThNew",
        "starRating": 5,
        "updateTime": "2023-01-19T22:28:14.543485Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWtJ1VtElarjdhnosRTpjd5wJCDtrYXH0EmzQh65QkidJLAqbA=s120-c-rp-mo-br100",
            "displayName": "Nellie Huffman"
        },
        "reviewReply": {
            "comment": "Thank you, Nellie! We truly appreciate your loyalty and trust in us. It's wonderful to hear that you've had great experiences with us. ",
            "updateTime": "2023-09-01T14:18:22.689353Z"
        },
        "disabled": false,
        "_id": "66bebab2c71e6b025859dc24",
        "reviewId": "AbFvOqlioTHQF3K8Bnipv4mMmSeb39rj9f9fe6uq9AXWbhEsaxq-cUtAT3gga1tNC4fohhbQLDO5Nw",
        "starRating": 5,
        "comment": "My experiences with Hearing Works have always been great. They are very caring and provide whatever my needs are at the time. I have been dealing with them for several years and would not think of going any place else. The receptionist (Susan) is very polite and friendly.",
        "createTime": "2023-01-09T23:57:07.341851Z",
        "updateTime": "2023-08-31T17:49:33.895622Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlioTHQF3K8Bnipv4mMmSeb39rj9f9fe6uq9AXWbhEsaxq-cUtAT3gga1tNC4fohhbQLDO5Nw",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL2JNgAYB-gGV8H63MR7uVbtdVtKzcix1ZEdxhPDAVTAOZLOw=s120-c-rp-mo-br100",
            "displayName": "Patricia Whedbee"
        },
        "reviewReply": {
            "comment": "Patricia-Thank you so very much for this amazing review. Your feedback on our clinic staff is much appreciated and we are so glad we are able to serve your hearing healthcare needs!",
            "updateTime": "2023-01-04T14:39:04.383139Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78928",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkG8rH3S_TuRzKNQXV4Kjes95VBojPgSU7POIA7pTfjtdlzT7d8gv0c1BnRSHnTV64kQ_BXNg",
        "__v": 0,
        "comment": "I wish we had gone there first! Wonderful experience\u2026Rodrigo was professional , knowledgeable and very through to assess and help my husband\u2019s needs with his severe hearing loss. If you want a caring staff and audiologist then go there before you waste time and money elsewhere!",
        "createTime": "2023-01-04T04:24:44.297486Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqkG8rH3S_TuRzKNQXV4Kjes95VBojPgSU7POIA7pTfjtdlzT7d8gv0c1BnRSHnTV64kQ_BXNg",
        "starRating": 5,
        "updateTime": "2023-01-04T04:24:44.297486Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIkcpu5KRm9oXF7guAo3Mfnx6ucQ6MeqaeB47V3EKufzuiOkg=s120-c-rp-mo-br100",
            "displayName": "Carolyn Mullen Norris"
        },
        "reviewReply": {
            "comment": "Carolyn-We thank you so very much for this review. We thank you for taking the time to provide this feedback on your experience in our clinic!",
            "updateTime": "2022-11-30T14:18:08.191677Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac788bb",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqm7s52kRpH5h2j_XgoB9-8EwB1KAJpDsuq4fulLz5Lrzxr8lOq4jVzvroD6RrJQ2Bq1vs2y",
        "__v": 0,
        "comment": "My husband and I are very pleased with the services, recommendations, and care that we receive from Dr. Uribe at Hearing Works!  He is very thorough, and no pun intended, but he listens to us carefully to assess and address our hearing needs.  If we could give more than 5 stars, we would!",
        "createTime": "2022-11-29T20:32:00.182946Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqm7s52kRpH5h2j_XgoB9-8EwB1KAJpDsuq4fulLz5Lrzxr8lOq4jVzvroD6RrJQ2Bq1vs2y",
        "starRating": 5,
        "updateTime": "2022-11-29T20:32:00.182946Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLY-utanPT0vBb18hfCOh1JWGV0LEp68gPEeWN_so0v00q1IQ=s120-c-rp-mo-br100",
            "displayName": "Marco Vasquez"
        },
        "reviewReply": {
            "comment": "Thanks so much, Marco, for the five star rating!",
            "updateTime": "2022-12-02T15:53:24.346838Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78790",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqk7oo3ogbFtp3q3CUG3MFyU8jzrDumduHba_tJAYnugJoe3iLCvwjV5V_NfstQvl8elW8819A",
        "__v": 0,
        "comment": "My experience in HearingWorks  was good and I would recomend.",
        "createTime": "2022-11-29T02:46:27.583168Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqk7oo3ogbFtp3q3CUG3MFyU8jzrDumduHba_tJAYnugJoe3iLCvwjV5V_NfstQvl8elW8819A",
        "starRating": 5,
        "updateTime": "2022-11-29T02:46:27.583168Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWwpYaM8jqQdxjBO5jKMWkWvrnQyzPqvyslOHqk2oJRrPeyU8k=s120-c-rp-mo-ba12-br100",
            "displayName": "Randy Lees"
        },
        "reviewReply": {
            "comment": "Thank you for the five star rating, Randy!",
            "updateTime": "2022-11-25T14:35:52.775312Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78a08",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlI1GWZo4MgmzrcUjp9bQ1V5W2I1XKTxPPOLf44vqsPsRr7r6IAKho3QTKEfREcahPsP_YaOA",
        "__v": 0,
        "createTime": "2022-11-24T05:45:33.600662Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqlI1GWZo4MgmzrcUjp9bQ1V5W2I1XKTxPPOLf44vqsPsRr7r6IAKho3QTKEfREcahPsP_YaOA",
        "starRating": 5,
        "updateTime": "2022-11-24T05:45:33.600662Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLbp_VHpiwIpXCxzD9ZRtZ_fHQuGuoekcmCmZ_FhW9jQLx79Q=s120-c-rp-mo-br100",
            "displayName": "Ted Miller"
        },
        "reviewReply": {
            "comment": "Thanks, Ted, for the five star rating!",
            "updateTime": "2022-11-17T15:29:25.529894Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78a87",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmRaLV-auP-c2NuBnegoJhw8Ijfj50jIUHS_cxXMaD20RqCc13X4kthMP_EkWLdx71lqTHDKQ",
        "__v": 0,
        "createTime": "2022-11-16T02:34:32.912889Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqmRaLV-auP-c2NuBnegoJhw8Ijfj50jIUHS_cxXMaD20RqCc13X4kthMP_EkWLdx71lqTHDKQ",
        "starRating": 5,
        "updateTime": "2022-11-16T02:34:32.912889Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVlsGE9Amiy7hIbrfNef3UYjOV0HBC4vst_cPzdlNO-DY-C2D4=s120-c-rp-mo-br100",
            "displayName": "Rev. Dr. Ricardo Rivera"
        },
        "reviewReply": {
            "comment": "Thank you so much for the five star rating. We truly appreciate it! ",
            "updateTime": "2022-10-24T14:18:05.894525Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac788c3",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlGWf-AbPnnuGAJyMpT0KSsObdWo_qnAMaDjWImiNeMD9lhOnHz2rHLipi6X9SAz9HGS7hD7g",
        "__v": 0,
        "createTime": "2022-10-21T15:17:05.531036Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqlGWf-AbPnnuGAJyMpT0KSsObdWo_qnAMaDjWImiNeMD9lhOnHz2rHLipi6X9SAz9HGS7hD7g",
        "starRating": 5,
        "updateTime": "2022-10-21T15:17:05.531036Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUb5DQscdnZ5mPqL3NO_Ra5uUNEJaMsPhITtOAHajOceqZ3LJZU=s120-c-rp-mo-ba12-br100",
            "displayName": "Troy Allen"
        },
        "reviewReply": {
            "comment": "Thank you, Troy, for the five stars!",
            "updateTime": "2022-10-24T14:24:46.231610Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac788f1",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlK5btHAyD7dLxLerNrjxwGAfAInOVU2hwU0NVPIQ515CCwGNGbwutanDy_viTY90tInpZEnA",
        "__v": 0,
        "createTime": "2022-10-20T19:58:10.986593Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqlK5btHAyD7dLxLerNrjxwGAfAInOVU2hwU0NVPIQ515CCwGNGbwutanDy_viTY90tInpZEnA",
        "starRating": 5,
        "updateTime": "2022-10-20T19:58:10.986593Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJEz2PhADxTAMVhKjoNy4ekSdS1uB4sn_YOolaxvP1xvs93Hw=s120-c-rp-mo-br100",
            "displayName": "Joe Cummings"
        },
        "reviewReply": {
            "comment": "Glad to know you were up and running in short order, Joe! Thank you for the five star rating!",
            "updateTime": "2022-09-26T15:39:17.875458Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac7890a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOql4YBHDGgS0NvQcPVzmypvRp1O3y5EcglYPXCZ3d3sYUFdxwaaaieeZnFuhIVlM1LeZ5v9D",
        "__v": 0,
        "comment": "They had my hearing aids repaired in a week. Friendly, and very helpful.",
        "createTime": "2022-09-23T23:07:52.129250Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOql4YBHDGgS0NvQcPVzmypvRp1O3y5EcglYPXCZ3d3sYUFdxwaaaieeZnFuhIVlM1LeZ5v9D",
        "starRating": 5,
        "updateTime": "2022-09-23T23:07:52.129250Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWZa9-1oGUsLPh3MvRb2WtTloSqx3IwGnuROaglNlKelSRwVQg=s120-c-rp-mo-br100",
            "displayName": "Paul Byer"
        },
        "reviewReply": {
            "comment": "Paul-Many thanks for the review and for the five star rating!",
            "updateTime": "2022-09-26T15:39:41.495307Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac789be",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkZhiN-x7jvMVf_0F5flgHhJxSmzGzPyEbFV_mEfldK5Him7ObmBT_UWiHVb2c7kCXhkO9tuA",
        "__v": 0,
        "comment": "Everyone I've met and every time I've been there it's been a good experience. I highly recommend them!",
        "createTime": "2022-09-23T22:57:49.387168Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqkZhiN-x7jvMVf_0F5flgHhJxSmzGzPyEbFV_mEfldK5Him7ObmBT_UWiHVb2c7kCXhkO9tuA",
        "starRating": 5,
        "updateTime": "2022-09-23T22:57:49.387168Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLldg-AzRncnZL1OSLz9R0JKF5_YfQg0TAF4tsb1URq45rh_y1L=s120-c-rp-mo-ba12-br100",
            "displayName": "Brian"
        },
        "reviewReply": {
            "comment": "Thanks so much, Brian, for the review and for the five star rating!",
            "updateTime": "2022-09-26T15:46:48.608593Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac789a2",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqniCrCmrRXStomzMudN5xJUX7n2Wiu8NHU0TVCl4qhfffdVD4W6ssvqb7p301DEiQ7gpDsB",
        "__v": 0,
        "comment": "Great office. Rod is such a professional and extremely knowledgeable. Highly recommend.",
        "createTime": "2022-09-22T19:15:38.194822Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqniCrCmrRXStomzMudN5xJUX7n2Wiu8NHU0TVCl4qhfffdVD4W6ssvqb7p301DEiQ7gpDsB",
        "starRating": 5,
        "updateTime": "2022-09-22T19:15:38.194822Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVRVeryMDuDJzYMaxTGfJUxT1irnyeBO2aHRTtu8cRd8_MGhoE=s120-c-rp-mo-br100",
            "displayName": "EcoHarvest House"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac788df",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmvyBR1w3rEBDgu0cIawMpIUmbIH41wGhGMFFElG5BSjhW9Y95ENRgV84RwF-C1sHPbF-5u",
        "__v": 0,
        "comment": "The healthcare here is beyond outstanding. The time is given to listen to you, understand you and then carefully walk you through each step of your needs...educating you all the while. Conscientious. Considerate. Professional. In 60 years, I have never encountered better, more human & compassionate, healthcare. -Jack",
        "createTime": "2022-07-11T20:07:35.051946Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqmvyBR1w3rEBDgu0cIawMpIUmbIH41wGhGMFFElG5BSjhW9Y95ENRgV84RwF-C1sHPbF-5u",
        "starRating": 5,
        "updateTime": "2022-07-11T20:07:35.051946Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVmTex_gTTVXCA2bxLAFaquov0rRwbKFfk1yGxYL_ih2qiIWFo=s120-c-rp-mo-br100",
            "displayName": "Larry Willis"
        },
        "reviewReply": {
            "comment": "Thank you, Larry! We're glad to hear that our staff is always ready to assist you with your hearing device. Your appreciation means a lot to us!",
            "updateTime": "2026-04-06T14:04:28.997716Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78aa2",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn4cKlhXCX_wvGuPoKgtFypfyS9F5cMzKOSTFsrxfwhakLjUKHLjJENe6IFHgyzgjxxpeZTVQ",
        "__v": 0,
        "createTime": "2022-07-06T19:02:43.655297Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqn4cKlhXCX_wvGuPoKgtFypfyS9F5cMzKOSTFsrxfwhakLjUKHLjJENe6IFHgyzgjxxpeZTVQ",
        "starRating": 5,
        "updateTime": "2026-04-03T19:59:22.949457Z",
        "comment": "Anytime I have an issue with my Hearing device hearing works. Staff are always ready and willing to help me. Thank you very much."
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocK8s6K55LCYHN_oIZGc0oX94JgYSjug-2lQ-BuQU__ep0qo-w=s120-c-rp-mo-br100",
            "displayName": "Gayle Russell"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78822",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkDoU8yBdThWfxIAR0CVK1iqvJGPbFNVBJBbAa9YpYYcknU9gSvHe77-SND7Pzi7Z_idBZR3A",
        "__v": 0,
        "createTime": "2022-06-17T13:01:13.301246Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqkDoU8yBdThWfxIAR0CVK1iqvJGPbFNVBJBbAa9YpYYcknU9gSvHe77-SND7Pzi7Z_idBZR3A",
        "starRating": 5,
        "updateTime": "2022-06-17T13:01:13.301246Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ3T-x7ybTo8Y9H-zUWDnMhqVC37YkIudvPC_yU2Z_o1613D6w=s120-c-rp-mo-br100",
            "displayName": "Loyal Lowe"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78a2a",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmJh86S9EX2xBCwenPzZ8LpbA3ydVs5OONf6q4jrUHwlHdWHtqAppyGvqy9Dn5xaTcAUHI_",
        "__v": 0,
        "comment": "Super service!",
        "createTime": "2022-06-07T22:39:19.252157Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqmJh86S9EX2xBCwenPzZ8LpbA3ydVs5OONf6q4jrUHwlHdWHtqAppyGvqy9Dn5xaTcAUHI_",
        "starRating": 5,
        "updateTime": "2022-06-07T22:40:12.623496Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWCy94ZiAAbJWAw3gOZSwduHBj867PlcIN_2SI8pvroJza_HtPk=s120-c-rp-mo-br100",
            "displayName": "Mike Lee"
        },
        "reviewReply": {
            "comment": "Thank you, Mike! We're glad to hear you found our service helpful and professional. Your recommendation means a lot to us!",
            "updateTime": "2025-12-31T15:18:20.241164Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac787b3",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnhGsyXq9l0LucvnFNqmHPd5vL4z0MheZKF-17ox0K2EhAJmKX8U_f6YhXzc8oLeMg-6Iny9g",
        "__v": 0,
        "createTime": "2022-05-19T20:40:22.441720Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqnhGsyXq9l0LucvnFNqmHPd5vL4z0MheZKF-17ox0K2EhAJmKX8U_f6YhXzc8oLeMg-6Iny9g",
        "starRating": 5,
        "updateTime": "2025-12-16T16:06:07.516027Z",
        "comment": "Very helpful. Very professional. Very knowledgeable. Highly recommend."
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVDR7eRnuPs_sI10Rrr9BJNT_ZEXcy0Wa8dTJ-l0yBSIxLGWGQ=s120-c-rp-mo-br100",
            "displayName": "Vicki Grant"
        },
        "reviewReply": {
            "comment": "Thank you for recognizing our professionalism and personable service!",
            "updateTime": "2024-08-13T13:07:55.478465Z"
        },
        "disabled": false,
        "_id": "66bebaabc71e6b025859db13",
        "reviewId": "AbFvOqmTKSqznwuhCaE4ElWhvSwYgAuccqQbmCymAV3pBsGDIPVs7f2S_SuerLsjuZwRwD5tS2J5CQ",
        "starRating": 5,
        "comment": "Always thoroughly professional as well as personable.",
        "createTime": "2022-05-06T18:57:08.850602Z",
        "updateTime": "2024-08-09T13:16:08.897767Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmTKSqznwuhCaE4ElWhvSwYgAuccqQbmCymAV3pBsGDIPVs7f2S_SuerLsjuZwRwD5tS2J5CQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJc-W7y58PYeeZjl76CLnD_PtP7q601XSdFU7OLSwBx8dAGDg=s120-c-rp-mo-br100",
            "displayName": "Karen True"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78996",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlH8l0N1Wm_L7rekKgXJfqrHnxawrl2CrIeifHKa700Vrr7tP4VDQM86e5ay_YEORGzE7GHnw",
        "__v": 0,
        "createTime": "2022-05-06T14:44:04.922032Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqlH8l0N1Wm_L7rekKgXJfqrHnxawrl2CrIeifHKa700Vrr7tP4VDQM86e5ay_YEORGzE7GHnw",
        "starRating": 5,
        "updateTime": "2022-05-06T14:44:04.922032Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVxlJz3FqYfbYGIS9MWfnxXfsKgqbLJqhfo0MIRf1vlv3NvvPZr=s120-c-rp-mo-br100",
            "displayName": "Alyce Keaveney"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78934",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn996XADxlRKgyNxJnXDwuFheglKIoPMHTJCUYHb3-W1SBgcJLOZSIZ2LUyFWfTB8Hc1A172Q",
        "__v": 0,
        "comment": "My husband was treated professionally with understanding, patience and kindness.  I had many questions which were all answered in detail!  We would advise finding help here!!!",
        "createTime": "2022-05-03T15:14:36.719308Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqn996XADxlRKgyNxJnXDwuFheglKIoPMHTJCUYHb3-W1SBgcJLOZSIZ2LUyFWfTB8Hc1A172Q",
        "starRating": 5,
        "updateTime": "2022-05-03T15:14:36.719308Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUKHIPI6aA41rMRyhprs4nlb5VU_p8lbWEup6mxAktf4Atcz28_=s120-c-rp-mo-ba12-br100",
            "displayName": "John Chase (MASTER REVIEWER)"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78bc7",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnFybXS2kTP9Fmq5xytMlCCpkG2pZCWrgN22Wyf2CSNW4xD82THBPruRT7Dz1hjuaSEqYz1",
        "__v": 0,
        "comment": "Very caring and took excellent care of me..and my ears\n\nCleaned out my ears...\nGave me a test....\nGave results...\n\nZero pressure of buying anything BUT suggestions were made to me that would correct and improve my hearing....",
        "createTime": "2022-04-13T21:27:49.253572Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqnFybXS2kTP9Fmq5xytMlCCpkG2pZCWrgN22Wyf2CSNW4xD82THBPruRT7Dz1hjuaSEqYz1",
        "starRating": 4,
        "updateTime": "2022-04-13T21:27:49.253572Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocINBsedrGF4uDnci9WvzfIkiWsu_5Loya2E-wrp2Wb-sL-iJWU=s120-c-rp-mo-br100",
            "displayName": "Logan Robertson"
        },
        "reviewReply": {
            "comment": "Logan-We really appreciate the great review. Thank you!",
            "updateTime": "2022-01-21T16:39:51.521225Z"
        },
        "disabled": false,
        "_id": "66bebaaec71e6b025859db8d",
        "reviewId": "AbFvOqnS9RRluSZr5KMffObcoL9IBFyTCVUDNXTXwCh8ECaOOk6VOSOiJSb1oaejZnvc21V02uaoOg",
        "starRating": 5,
        "createTime": "2022-01-19T21:04:17.921146Z",
        "updateTime": "2024-05-03T23:18:06.539836Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnS9RRluSZr5KMffObcoL9IBFyTCVUDNXTXwCh8ECaOOk6VOSOiJSb1oaejZnvc21V02uaoOg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWi5xkVZ_fGdAyKyzaXNcZIfVbzMVyrCKPq5MWxcRK6sUrg36Rt=s120-c-rp-mo-br100",
            "displayName": "Cathleen Robertson"
        },
        "reviewReply": {
            "comment": "Thanks so much, Cathleen, for the great review of our clinic!",
            "updateTime": "2022-01-21T16:41:31.314822Z"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78b16",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmajhWFSiSDfXA0fjWrm6O1WCcRl2_8xGJjyVNA1FdelfNQ0RYnEcMpCQuliALwp45aJBzkvw",
        "__v": 0,
        "createTime": "2022-01-19T17:08:05.499123Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqmajhWFSiSDfXA0fjWrm6O1WCcRl2_8xGJjyVNA1FdelfNQ0RYnEcMpCQuliALwp45aJBzkvw",
        "starRating": 5,
        "updateTime": "2022-01-19T17:08:05.499123Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKHJOZwpNEWKrDeIIy6i2QeBwTtKfWvfJiDhwOJQDo_DDlH=s120-c-rp-mo-br100",
            "displayName": "Mary Anne Condit"
        },
        "reviewReply": {
            "comment": "Mary Anne-We appreciate the kind words for Maddy and are appreciative that you let others know about your experience in our Fort Myers clinic. Thank you!",
            "updateTime": "2022-01-21T16:43:32.977894Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78901",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkRfgavqRHkFxi8yolZQvl8f2OLitgLo9WNyiDaVGRgUOzFxs4cRB7pFmq8dRGSGZ1bKlEzIg",
        "__v": 0,
        "comment": "I would definitely go back to Hearing Works. Maddy was professional, knowledgeable and was able to help me right away.",
        "createTime": "2022-01-19T00:35:53.319291Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqkRfgavqRHkFxi8yolZQvl8f2OLitgLo9WNyiDaVGRgUOzFxs4cRB7pFmq8dRGSGZ1bKlEzIg",
        "starRating": 5,
        "updateTime": "2022-01-19T00:35:53.319291Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVtvB8iRjd-E6g-nk6XyEcVH00Qg9e9fT8R5yaZ52EnJk8DVWjk=s120-c-rp-mo-br100",
            "displayName": "William Edwards"
        },
        "reviewReply": {
            "comment": "We are happy to know you had a great experience, William! Thank you!",
            "updateTime": "2021-12-29T16:03:44.237390Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78898",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmo65FX8ZgzByxqw4-QAllV0JrmfUQCwTGiZxOE0jkKO9GH-yj6Bs8VeJCX6PD2d9JIbAPtkw",
        "__v": 0,
        "createTime": "2021-12-17T18:01:10.342854Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqmo65FX8ZgzByxqw4-QAllV0JrmfUQCwTGiZxOE0jkKO9GH-yj6Bs8VeJCX6PD2d9JIbAPtkw",
        "starRating": 5,
        "updateTime": "2021-12-17T18:01:10.342854Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLb7RePgkeGZjyf4OZSwKuZCEuRod-FbI2qeccBIcyrP_tC_Q=s120-c-rp-mo-ba12-br100",
            "displayName": "Michael Brandon"
        },
        "reviewReply": {
            "comment": "We are thrilled to know you had such a great experience and such excellent service in our Fort Myers clinic, Michael!",
            "updateTime": "2021-11-26T14:25:27.237822Z"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78ace",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkiJKA77NqwUXyNpF3cfpATQd479m8BwTx2OoV8OSSjloZB44oK4AoiNMxpkWW_a_y1C0Kvwg",
        "__v": 0,
        "comment": "Excellent staff and excellent service",
        "createTime": "2021-11-23T18:46:53.847084Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqkiJKA77NqwUXyNpF3cfpATQd479m8BwTx2OoV8OSSjloZB44oK4AoiNMxpkWW_a_y1C0Kvwg",
        "starRating": 5,
        "updateTime": "2021-11-23T18:46:53.847084Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJjPwWDfYLgc_dFrixtTwRZ7iS36bihX7MJkKMSFFLTjaYLbw=s120-c-rp-mo-ba12-br100",
            "displayName": "Nancy Black"
        },
        "reviewReply": {
            "comment": "Thank you, Nancy, for letting others know about your five star experience with our Fort Myers clinic staff!",
            "updateTime": "2021-11-26T15:09:24.012224Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac7893f",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnKweezSD6I4RF2f1pkotEcS9AarNZ2vzDqQuqrvGrLQFmrCIgmV7ra5g7KAx4gucN-gGo83A",
        "__v": 0,
        "comment": "Great employees",
        "createTime": "2021-11-19T17:41:18.588793Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqnKweezSD6I4RF2f1pkotEcS9AarNZ2vzDqQuqrvGrLQFmrCIgmV7ra5g7KAx4gucN-gGo83A",
        "starRating": 5,
        "updateTime": "2021-11-19T17:41:18.588793Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL9aUNZoDVTMIvLq98Bz_1QOTHnecDngMlo5529_-kaSqGBGA=s120-c-rp-mo-ba12-br100",
            "displayName": "Dave Koumjian"
        },
        "reviewReply": {
            "comment": "Dave-Thank you so much for sharing your experience with our Fort Myers clinic. We very much appreciate the five star review. More importantly, we are so thrilled to hear that you had such a great experience. Thank you so much for taking your time letting others know how well you were taken care of. Thank you!",
            "updateTime": "2021-11-05T14:30:19.064158Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac7893b",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkUCtWrYXGxCCVSkTvJOZY8d_Cz_N4MHGa9hlDiPf-BibHlQe5Rswtajm_ovEgJRmW21AKIuQ",
        "__v": 0,
        "comment": "This is a amazing place! My experience here was wonderful! The Dr was very pleasant and knowledgeable and he helped me with my hearing aid the microphone wasn't working and he got it to work for me and now I can hear again! I'm so happy! I am going to buy a new hearing aid from here since my current Starkey hearing aid is 6 years old and I am so looking forward to getting this done here! Thank you so much for caring and helping me today! I recommend hearing works!!!",
        "createTime": "2021-11-04T23:16:31.694970Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqkUCtWrYXGxCCVSkTvJOZY8d_Cz_N4MHGa9hlDiPf-BibHlQe5Rswtajm_ovEgJRmW21AKIuQ",
        "starRating": 5,
        "updateTime": "2021-11-04T23:16:31.694970Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKm_z-QmqFWMb0pDN-ciBmgSV9p6nF3TEYGMRHyKzQO8xkGAQ=s120-c-rp-mo-br100",
            "displayName": "David Heatherman"
        },
        "reviewReply": {
            "comment": "Thanks so much for your five star feedback for our Fort Myers clinic, David! Glad to know you had a great experience with us!",
            "updateTime": "2021-11-05T14:35:22.331842Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac7877f",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOql2XxPIw8COzidumwPwUo9n7ZQKwc-ZgRT8INA6KM3tEanTVeFumNCjZAa42SDcXo-ojEel3A",
        "__v": 0,
        "createTime": "2021-11-04T18:54:44.313989Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOql2XxPIw8COzidumwPwUo9n7ZQKwc-ZgRT8INA6KM3tEanTVeFumNCjZAa42SDcXo-ojEel3A",
        "starRating": 5,
        "updateTime": "2021-11-04T18:54:44.313989Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLEgAKsNL8RE5l8hETm88YV1lp2Yh9-jwYPAr8xUvB1shkI=s120-c-rp-mo-br100",
            "displayName": "Karen Sample"
        },
        "reviewReply": {
            "comment": "Thank you, Karen, for your kind words; we\u2019re so glad to hear you always have a pleasant experience with us!",
            "updateTime": "2024-12-10T16:01:06.299624Z"
        },
        "disabled": false,
        "_id": "674fa9b0c71e6b025847ed32",
        "reviewId": "AbFvOqlTj3MwRGGlfraIDNg4LXHY92ipfTNw_Ou3zFPkP5ArJ-GPV-FkaFPpivuheGo6hB6b45DceA",
        "starRating": 5,
        "comment": "Always a pleasant experience",
        "createTime": "2021-09-14T23:02:35.774363Z",
        "updateTime": "2024-12-03T16:45:22.904070Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlTj3MwRGGlfraIDNg4LXHY92ipfTNw_Ou3zFPkP5ArJ-GPV-FkaFPpivuheGo6hB6b45DceA",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUsW3sJGYy21Hy9_AEZqE69GIbWwIICBfKDTtoFf1Y60bpe-8xr=s120-c-rp-mo-ba12-br100",
            "displayName": "Margarita Aponte"
        },
        "reviewReply": {
            "comment": "Thank you Margarita for the high praise and wonderful review. We appreciate you sharing your experience and the kind words about Rodrigo.",
            "updateTime": "2021-09-13T18:44:32.979041Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78916",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmNBHyw7bchDQELy7PQQleYxzlI9v-ABOzdyEpJr6DQp29ns70c3-u6u0HnYloRwqFHiqGr",
        "__v": 0,
        "comment": "What a great office! My aunt\u2019s first visit at Hearing Aid ear was such a great experience. Rodrigo Uribe  is  so knowledgefull and helpfull. and made us feel welcomed and comfortable.  We never felt rushed he took  the time to explain everything to us. We are so happy we decided to come in and definetly recommend your office.",
        "createTime": "2021-09-13T16:08:19.258211Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqmNBHyw7bchDQELy7PQQleYxzlI9v-ABOzdyEpJr6DQp29ns70c3-u6u0HnYloRwqFHiqGr",
        "starRating": 5,
        "updateTime": "2021-09-13T16:08:19.258211Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocItYJdCvjY1kcRScEIB59MLMatiMWMB5uUVKiLpweL2dTLWeQ=s120-c-rp-mo-br100",
            "displayName": "John mcmahon"
        },
        "reviewReply": {
            "comment": "Another five stars for Hearing Works....thanks John!",
            "updateTime": "2021-07-27T22:56:31.486616Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac787a4",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlmURmWSPdhT3UtN4ebw-2RIt0l4DynbNg5SuF6bOY7tigfjFnBZU_tLpU1D7UWWhJBzCcixA",
        "__v": 0,
        "createTime": "2021-07-22T15:27:14.931549Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqlmURmWSPdhT3UtN4ebw-2RIt0l4DynbNg5SuF6bOY7tigfjFnBZU_tLpU1D7UWWhJBzCcixA",
        "starRating": 5,
        "updateTime": "2021-07-22T15:27:14.931549Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjU8ctxYXZ9_ocVpE-HXhZdw97reCVIhgb_9N1PEYlFbuWXyWAAD0g=s120-c-rp-mo-br100",
            "displayName": "Nicholas J. Macenas"
        },
        "reviewReply": {
            "comment": "Thank you Nicholas for sharing your experience with Rodrigo and our HearingWorks clinic in Ft. Myers. Glad to hear you are doing well and that you received excellent care from us.",
            "updateTime": "2021-07-07T16:13:10.122245Z"
        },
        "disabled": false,
        "_id": "66bebaacc71e6b025859db34",
        "reviewId": "AbFvOqlgGr-8HGBLJJralioPHrkX42M7VEj4epUqHr_9vGLo3JUhNKSppsztf5FlzbeYPEzc366vzg",
        "starRating": 5,
        "comment": "It's been a while since we wrote a review in behalf of \"Hearing Works.\" Dr. Rodrigo met all my hearing needs through his thorough knowledge and great customer service. We wish him the best.\n\nThe first time we met Bill E. and Meghan, we felt right at home. In this day and time were living in, it's rare to find such \"Good Customer Service.\"\n\nBoth Bill and Meghan are very professional and have a genuine care for customers. When Bill was away attending a work seminar, Meghan attended to a concern\/issue that arose.  She  stepped-in and corrected the problem, very professionally and with great courtesy.\n\nWe are appreciative of them both. I highly recommend Bill.\n\nNick M.",
        "createTime": "2021-07-03T23:22:24.540676Z",
        "updateTime": "2026-07-07T17:09:15.960124Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlgGr-8HGBLJJralioPHrkX42M7VEj4epUqHr_9vGLo3JUhNKSppsztf5FlzbeYPEzc366vzg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIVINivwnf0wz9mo8N4IXbYdZ5Lq9XMZePSZCCov7kKoNPXUQ=s120-c-rp-mo-br100",
            "displayName": "Margaret Rasmussen"
        },
        "reviewReply": {
            "comment": "If the fit isn't right, it never matters how well you hear. Thanks for the five stars Margaret and letting others know about your success with Rodrigo. Glad we not only met but exceeded your expectations!",
            "updateTime": "2021-07-07T16:15:24.076880Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78772",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnmL0V3EoGOp-XB_bIiBnGsg-kLf-mz2eOMsey2gkBBg8aQx9w1yhLDCFJcZUg-WbMyqAO0gw",
        "__v": 0,
        "comment": "Very good service by Rodrigo Uribe. He went the extra mile to send my hearing aid back to Minneapolis to get it to fit perfectly. I am very happy with my hearing aids and the service that I received.",
        "createTime": "2021-07-03T22:43:15.443601Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqnmL0V3EoGOp-XB_bIiBnGsg-kLf-mz2eOMsey2gkBBg8aQx9w1yhLDCFJcZUg-WbMyqAO0gw",
        "starRating": 5,
        "updateTime": "2021-07-03T22:43:15.443601Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWys8Mg1myX7-EIiOcKmv2rwS_81H9NRvVFCJ0IcmGwCbFY4Ogm=s120-c-rp-mo-br100",
            "displayName": "Philip Pilibosian"
        },
        "reviewReply": {
            "comment": "It is always wonderful to hear that the work we do is making a difference! Thank you Philip for the kind words about Dr. Ostolaza and your experience in our clinic.",
            "updateTime": "2021-06-29T11:52:14.336038Z"
        },
        "disabled": false,
        "_id": "66bebab1c71e6b025859dbe6",
        "reviewId": "AbFvOqlgNzfANvGK3mXqRhD1cxcPZuLvzIlpJZL6Y4856XkhXeMA8uuguAPt74xfX0axRCIQBjsaFQ",
        "starRating": 5,
        "comment": "Dr Ostolaza reprogrammed my restaurant setting on Thrive to reduce background noise. She was extremely knowledgeable patient and professional and possessed excellent interpersonal and communication skills. When I went out to dinner last evening the background noise was substantially reduced. In short she did a great job.",
        "createTime": "2021-06-26T13:07:42.310636Z",
        "updateTime": "2024-01-20T01:46:51.739190Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlgNzfANvGK3mXqRhD1cxcPZuLvzIlpJZL6Y4856XkhXeMA8uuguAPt74xfX0axRCIQBjsaFQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ3OoEAwkJlLLtDqkiGdyUznAsh0aX6BkCQC1dSMz4JCnBG9Q=s120-c-rp-mo-br100",
            "displayName": "Carol Marszalkowski"
        },
        "reviewReply": {
            "comment": "Thank you Carol for the five star review!",
            "updateTime": "2021-06-17T12:07:34.870497Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac7879d",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmWsOzKsVvFhNAT0wYlM7ic1aa6VKxgPviND-kqkDtp43sobg_J747_t1rLJUjeDGi92HRB",
        "__v": 0,
        "createTime": "2021-06-16T14:06:24.214464Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqmWsOzKsVvFhNAT0wYlM7ic1aa6VKxgPviND-kqkDtp43sobg_J747_t1rLJUjeDGi92HRB",
        "starRating": 5,
        "updateTime": "2021-06-16T14:06:24.214464Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL3wFs0eqZA0zRLS_FJZNWVFJmCswxleoNKksLsyJidjeCQxQ=s120-c-rp-mo-br100",
            "displayName": "Pat Sheehy"
        },
        "reviewReply": {
            "comment": "What kind words Pat, thank you so much! Continued success to you.",
            "updateTime": "2021-05-27T13:38:19.917725Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78719",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnEMNVNvaIf4AqaqejvWifGFo5B9FAR5FhUyXf-4UQhOuKYQaUOOAyzGfwTpL7TRGGSs4ZTDw",
        "__v": 0,
        "comment": "Excellent in every professional way!  Only wish more businessed did the same.  A real joy to experience this  first hand",
        "createTime": "2021-05-26T19:24:36.371417Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqnEMNVNvaIf4AqaqejvWifGFo5B9FAR5FhUyXf-4UQhOuKYQaUOOAyzGfwTpL7TRGGSs4ZTDw",
        "starRating": 5,
        "updateTime": "2021-05-26T19:24:36.371417Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJXcjkfha_W8ZdVDWilvrK6Vye1lrT3ZvbmT_WYXYJCHwETsw=s120-c-rp-mo-br100",
            "displayName": "Bill Evans"
        },
        "reviewReply": {
            "comment": "Thank you for the five stars Bill, we appreciate it!",
            "updateTime": "2021-05-19T12:51:15.344843Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac788b2",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnSTtFQtpcPnx-YXyZWSiw4pkNhwXLJbpcEuuSrWmceIcLc-uavs-5TrzuQvH0OMgqqMUX3wQ",
        "__v": 0,
        "createTime": "2021-05-18T20:01:29.495697Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqnSTtFQtpcPnx-YXyZWSiw4pkNhwXLJbpcEuuSrWmceIcLc-uavs-5TrzuQvH0OMgqqMUX3wQ",
        "starRating": 5,
        "updateTime": "2021-05-18T20:01:29.495697Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL8nfp48Owm--67PmYM6bTew8GcAQcyCYP9kSDJRIztCUyWyw=s120-c-rp-mo-br100",
            "displayName": "William G Farrell"
        },
        "reviewReply": {
            "comment": "Thank you William for the five star review of the HearingWorks clinic in Ft. Myers. Glad to know you are pleased with the service and hearing aids.",
            "updateTime": "2021-05-03T15:22:01.843339Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac789d7",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmS928vC_WFCpWXPLqnGG1TXjDRhNH7y2K1qVk6fP2HooLW7SH2fGE-S6fptKihAIfFaR37dA",
        "__v": 0,
        "comment": "Hearing Works provides great hearing aids and very good customer service. The manager is friendly, knowledgeable and easy to get along with. I would highly recommend it to anybody who needs hearing aids.",
        "createTime": "2021-04-30T21:13:13.615960Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqmS928vC_WFCpWXPLqnGG1TXjDRhNH7y2K1qVk6fP2HooLW7SH2fGE-S6fptKihAIfFaR37dA",
        "starRating": 5,
        "updateTime": "2021-04-30T21:13:13.615960Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIcQCCt0iBVzeve1gxFxg7ofqYyEwRSkJMmGtbBImMIGKd1jQ=s120-c-rp-mo-ba12-br100",
            "displayName": "Christine Fitzsimmons"
        },
        "reviewReply": {
            "comment": "Appreciate you sharing the details of your office visit and the five star review Christine!",
            "updateTime": "2021-04-12T18:23:38.908390Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac788a9",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlSbAgsLY4RhPkPuM-JXyb-ia57NLLSfedX2kJJECFnuh2dQw7Sf6p5T7zG6vJ4YtajjlCToQ",
        "__v": 0,
        "comment": "Very clean professional office very efficient and explaining about hearing aids",
        "createTime": "2021-04-12T17:01:05.856289Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqlSbAgsLY4RhPkPuM-JXyb-ia57NLLSfedX2kJJECFnuh2dQw7Sf6p5T7zG6vJ4YtajjlCToQ",
        "starRating": 5,
        "updateTime": "2021-04-12T17:01:05.856289Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIWFodUDYFM5xak2yiDMWSJGNuph6Rtfnafu_VAeBvBk2YamA=s120-c-rp-mo-ba12-br100",
            "displayName": "Susan McGillick"
        },
        "reviewReply": {
            "comment": "Thanks for the five stars Susan",
            "updateTime": "2021-04-12T18:55:18.571108Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78811",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn6OCWVPlm5Q3E5SOlnAce7BzI5J4occFOJuBQb9XSg78kLg5aASjjhs75w3GUB3zKd2gKnQA",
        "__v": 0,
        "createTime": "2021-04-09T22:43:12.523515Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqn6OCWVPlm5Q3E5SOlnAce7BzI5J4occFOJuBQb9XSg78kLg5aASjjhs75w3GUB3zKd2gKnQA",
        "starRating": 5,
        "updateTime": "2021-04-09T22:43:12.523515Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ2i02L6WEnW57guoS8fowz-eFqI8PajB_7k20s-htAIeSTXQ=s120-c-rp-mo-ba12-br100",
            "displayName": "Melinda Stokes"
        },
        "reviewReply": {
            "comment": "Melinda, we appreciate you sharing your experience at Hearing Works and the kind words regarding the professional Rodrigo. Continued success to your husband!",
            "updateTime": "2021-03-14T21:46:16.435766Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac788d4",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkbYjkIQQfJcHdN-PZldw_ZXuQ2N7c7uubOHGSY_IH12vwQL3Ft7gTdPqamvKksLMb7wVbCDQ",
        "__v": 0,
        "comment": "My husband received his new hearing aids from Hearing Works and is very pleased as I am also. Exceptional professional and personal care from Rodrigo. Highly recommend Hearing Works",
        "createTime": "2021-03-14T13:38:22.787152Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqkbYjkIQQfJcHdN-PZldw_ZXuQ2N7c7uubOHGSY_IH12vwQL3Ft7gTdPqamvKksLMb7wVbCDQ",
        "starRating": 5,
        "updateTime": "2021-03-14T13:38:22.787152Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKmGWurfe53NIFWbGGPuPKamU67L9656FDA23SGcSVUBi4tIg=s120-c-rp-mo-br100",
            "displayName": "KT Cantlon"
        },
        "reviewReply": {
            "comment": "Thanks for the five star review KT! If this is your first time wearing hearing aids or even the first custom hearing aids, rest assured it does take some time for the ears to get acclimated. A little discomfort in the beginning can happen, but if it's persistent pain in one of the ears, please remove the aid and contact the office. Just like dentures or eye glasses, we sometimes need to \"tweak\" the product. The good news though is it's all covered under your warranty and we will do everything in our power to make it the best it can be. Keep up the positive attitude and you will succeed!",
            "updateTime": "2021-03-05T16:50:32.857549Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac7897c",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqknYuZBKGY1KCzpjwALsMwxc1qSvA9Kt7ASHqqxh1-NcXTS6SDiKlqkjEXtYhYOk-vEW3vq6w",
        "__v": 0,
        "comment": "I am not comfortable yet with the hearing aids. They are very uncomfortable right now but I think I will get use to them. The staff is great, very helpful and very patient with me.",
        "createTime": "2021-03-04T20:47:09.980466Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqknYuZBKGY1KCzpjwALsMwxc1qSvA9Kt7ASHqqxh1-NcXTS6SDiKlqkjEXtYhYOk-vEW3vq6w",
        "starRating": 5,
        "updateTime": "2021-03-04T20:47:09.980466Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIjNqMnUps63ad3G-Wix_bVI2HP8z_aWgQkAkeZL0ugB2Qw3Q=s120-c-rp-mo-br100",
            "displayName": "George W"
        },
        "reviewReply": {
            "comment": "Thanks for recognizing Hearing Works with a five star review George.",
            "updateTime": "2021-03-02T13:11:20.748787Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78873",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnw-b7afMsa1fPwBxsn5iFkWht3Px2YdyUblhX1mxSgzcuesTxrHLpXRVedTTp0BqU2Xp-MCA",
        "__v": 0,
        "comment": "Very efficient. Done in 5 minutes. He said if there are any problems, contact him and he will fix them.\n\nGeorgeWilloughby",
        "createTime": "2021-03-01T18:42:52.763288Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqnw-b7afMsa1fPwBxsn5iFkWht3Px2YdyUblhX1mxSgzcuesTxrHLpXRVedTTp0BqU2Xp-MCA",
        "starRating": 5,
        "updateTime": "2021-03-01T18:42:52.763288Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIq0PJHDF587VpVEJrfetSWoSbuoFAuA2nIhpPoubv_RihD-A=s120-c-rp-mo-br100",
            "displayName": "Becky Becque"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Becky Becque!",
            "updateTime": "2021-02-15T15:23:04.799466Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78849",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmnQGdUKuhMqD52GmVoWZ5utHhKN0DtQ2GIqhf_1r21HiQe4nnbV4Svf8L1lvj_uTCPKdbB",
        "__v": 0,
        "createTime": "2021-02-13T15:27:22.201605Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqmnQGdUKuhMqD52GmVoWZ5utHhKN0DtQ2GIqhf_1r21HiQe4nnbV4Svf8L1lvj_uTCPKdbB",
        "starRating": 5,
        "updateTime": "2021-02-13T15:27:22.201605Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLYS81P7iU6Q0SFI5shA3iFAlIUpM7DBryRvK4p2F1DiGletQ=s120-c-rp-mo-br100",
            "displayName": "Susan Eby"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Susan Eby!",
            "updateTime": "2021-02-04T15:19:14.488486Z"
        },
        "disabled": false,
        "_id": "66bebaadc71e6b025859db4f",
        "reviewId": "AbFvOqlKJg7f9OUVZLvAGyEaBTzp_GClNX3tmnyCXySeBsHWh6kCgsZZTk6vbNDzEpbVkMEjD_-odg",
        "starRating": 5,
        "comment": "Always helpful and considerate",
        "createTime": "2021-02-04T13:33:07.906195Z",
        "updateTime": "2025-10-05T13:59:48.830997Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlKJg7f9OUVZLvAGyEaBTzp_GClNX3tmnyCXySeBsHWh6kCgsZZTk6vbNDzEpbVkMEjD_-odg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJvGa0OsL9TlDCF9c5msUBvHxtlR7e9TS-Q-P686eeHSifqCQ=s120-c-rp-mo-br100",
            "displayName": "Lois H"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Lois H!",
            "updateTime": "2021-01-20T22:26:01.827017Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78819",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmmu_UNSZ6AY-P3LLB4EdQWhrFJu9BAUUU9SGpfJFuXGgD_8aWni9ZfrClIinlVatKRmSnb",
        "__v": 0,
        "comment": "I , like so many people , have moved to SWF and had been looking for a Starkey provider. My hearing aides were getting older and I was looking For  newer models and I hadn\u2019t been tested for about 7 years! I was very happy to find Rodrigo Uribe! He gave me a complete hearing test, and showed me what\u2019s new in hearing aide technology! He is extremely knowledgeable and has a friendly, patient demeanor. I\u2019m looking forward to following with him for my hearing issues!",
        "createTime": "2021-01-19T16:29:06.004358Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqmmu_UNSZ6AY-P3LLB4EdQWhrFJu9BAUUU9SGpfJFuXGgD_8aWni9ZfrClIinlVatKRmSnb",
        "starRating": 5,
        "updateTime": "2021-01-19T16:29:06.004358Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVESdZcoOLw7ggYLKF88wGT7ishAjToI0sUtamT5XaoUxFEuDiv=s120-c-rp-mo-br100",
            "displayName": "Tom Georgian"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78827",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOql8keI3cbqFI5jAC4yQU8SOkC8ExbcDb7S_Q-vfQ4oHBX5wRLjXsSOGmJ2AmMW7EqE8_ujSzw",
        "__v": 0,
        "comment": "MY HEARING AIDS WERE NOT FUNCTIONING PROPERLY AND THAT IS A SOURCE OF PANIC AND FRUSTRATION FOR ME.\n\nROD WAS EXTREMELY HELPFUL. WE DECIDED ON A HEARING EVALUATION TEST, THAT WAS A GREAT IDEA. FROM THERE HE CLEANED AND RAN AN UPDATE. AFTER THAT, HE CONTINUED ON TO THE BEST PROGRAMING OF THESE DEVISES THAT I'VE EVER HAD. I AM SO GREATFUL FOR, NOT ONLY HEARING AGAIN, BUT HEARING EVEN BETTER. MY EXPECTATIONS WERE EXCEEDED. THE YEAR LONG MAINTANECE PLAN WAS A LOGICAL MOVE FOR ME. I WILL SEE HIM AGAIN IN JANUARY AND THEN IN APRIL, COTS COVERED BY THE PLAN.\n\nVERY HAPPY NOW.",
        "createTime": "2020-12-17T17:50:31.851266Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOql8keI3cbqFI5jAC4yQU8SOkC8ExbcDb7S_Q-vfQ4oHBX5wRLjXsSOGmJ2AmMW7EqE8_ujSzw",
        "starRating": 5,
        "updateTime": "2020-12-17T17:50:31.851266Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocK2Tl9BGiZsRg7aXmQW9ODY_GrUlzFiYTxQmlZFsP5wqrph1w=s120-c-rp-mo-ba12-br100",
            "displayName": "Mike Vahey"
        },
        "reviewReply": {
            "comment": "We're so glad to hear about your experience and we appreciate your service! Thank you for taking the time to write this great review!",
            "updateTime": "2024-09-06T14:35:57.545398Z"
        },
        "disabled": false,
        "_id": "66bebab72a2ed0a3aac78957",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnyDGFhA9l2_RDphXSPtCBoXz170tfCNtErBWvnHzL4X4PQdO6vldcnYX5TysSLwYnUSS28Eg",
        "__v": 0,
        "comment": "I have been a patient at the Hearing Works located in Fort Myers, FL since 2021.\n\nI was initially referred to the Hearing Works due to a constant ringing in my ears that also seemed to adversely affect my hearing.\n\nDuring that first appointment, Mr. Rodrigo Uribe performed an array of hearing tests which eventually confirmed my hearing loss along with a diagnosis of Tinnitus.\n\nSince my Tinnitus and subsequent hearing loss is related to my previous military service, I have been receiving treatment at the Veterans Administration Clinic in Cape Coral, FL.\n\nI still come to the Hearing Works to receive my annual hearing examination provided through my primary care insurance.  This is primarily due to Mr. Uribe\u2019s vast testing knowledge and experience.  After each of these annual tests, he uploads the test data onto his computer which is then viewed on a large TV monitor.  Mr. Uribe is very thorough on going through the test results and discusses hearing changes or patterns from the previous year(s).  He is very patient and receptive to any or all questions.\n\nIf you are experiencing a hearing issue or just need a hearing test, I highly recommend obtaining an appointment with Mr. Uribe at the Hearing Works.",
        "createTime": "2020-12-08T14:50:09.993143Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqnyDGFhA9l2_RDphXSPtCBoXz170tfCNtErBWvnHzL4X4PQdO6vldcnYX5TysSLwYnUSS28Eg",
        "starRating": 5,
        "updateTime": "2024-09-05T16:35:42.033036Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKdsN7JDETjIJA2sfUjOaOZM7_jEpQYzdNcII6Z6CBKgt-f7g=s120-c-rp-mo-ba12-br100",
            "displayName": "Dave"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78b80",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn4uZcSiZmeJwPP4_CKsKJFonu5AMWaj6V773Uah-nXCiCNM6CDG2_C5PmROK59DlVOxgRY1g",
        "__v": 0,
        "comment": "Rodrigo Uribe does a great job of taking care of my hearing needs.  He explains everything completely and is very professional towards his customers.  I have been going to him for the past 3 years and have been very happy with my experience at Hearing Works of Ft. Myers.",
        "createTime": "2020-11-26T04:20:02.769674Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqn4uZcSiZmeJwPP4_CKsKJFonu5AMWaj6V773Uah-nXCiCNM6CDG2_C5PmROK59DlVOxgRY1g",
        "starRating": 5,
        "updateTime": "2020-11-26T04:23:28.118010Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLl3RJxExrfgEykn0BbrWiRKmX1EbBZxCc4GFYnC4koWGSm1g=s120-c-rp-mo-ba12-br100",
            "displayName": "Tiffany"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78e26",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlpTtOHEquG9cjYpNRpGhI0jq-UUiqXRkKm29lNbzHHhuu7yFji0yTUPcjLuq4na6ZDYb0dbw",
        "__v": 0,
        "comment": "Dr. Uribe and Susan are great! They are both very welcoming and make you feel at ease. Dr. Uribe is very intelligent and takes the time to answer all of your questions and makes sure you fully understand all of your treatment options. It is easy to see that he really cares about his patient! HIGHLY recommend!!!",
        "createTime": "2020-11-21T22:44:59.803604Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqlpTtOHEquG9cjYpNRpGhI0jq-UUiqXRkKm29lNbzHHhuu7yFji0yTUPcjLuq4na6ZDYb0dbw",
        "starRating": 5,
        "updateTime": "2020-11-21T22:44:59.803604Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVA8RusecxsUJKhajDbl_ge5zA8Z-GTSjvPJHzfmZPxCW01i9RR=s120-c-rp-mo-ba12-br100",
            "displayName": "Gretchen Smith"
        },
        "reviewReply": {
            "comment": "Thank you, Gretchen! We're glad to hear you had a great experience with Rodrigo\u2014your kind words mean a lot to us!",
            "updateTime": "2025-06-06T15:43:54.319833Z"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78dfa",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnEb4Spxeu0Vz10zJ79sjPoi46OUtNP6I3RpJUiwycA4KrmsEmKOwq8w8aJzUG2HBDVTyztNA",
        "__v": 0,
        "comment": "Rodrigo is super great!  Thank you for your help!",
        "createTime": "2020-11-02T17:15:51.513451Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqnEb4Spxeu0Vz10zJ79sjPoi46OUtNP6I3RpJUiwycA4KrmsEmKOwq8w8aJzUG2HBDVTyztNA",
        "starRating": 5,
        "updateTime": "2025-05-23T18:57:34.742070Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKEc9n67rny7Chrk-MJoOxT1c9Js4Pyu9EXULkKpwfBJMWrfA=s120-c-rp-mo-br100",
            "displayName": "Bridget Sheehan"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78cc1",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOql4kYGiy7MOyscvc43bvgf3gGgyDRFN7RowvpGVs6rg00pKPilXWJsms-XHq6WRol1w329t",
        "__v": 0,
        "comment": "Rodrigo is fantastic! He selected an amazing set of hearing aids for my Husband and has spent countless hours making sure they fit and operated flawlessly. Rodrigo has always made time for us whenever we had questions or needed adjustments completed . If we could give more than a 5 star review we would!",
        "createTime": "2020-08-26T19:22:53.143627Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOql4kYGiy7MOyscvc43bvgf3gGgyDRFN7RowvpGVs6rg00pKPilXWJsms-XHq6WRol1w329t",
        "starRating": 5,
        "updateTime": "2020-08-26T19:22:53.143627Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKGtj02EOG-amSNOVXNP_aSOpw977iYsGSr5MmwdZsex00T1w=s120-c-rp-mo-br100",
            "displayName": "Chrissy Smith"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78dd6",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlU9M6-s6-Fn6zE2rsddujlfKx0cQMRqMaXokTkL3xgxNlXUxHDl7K1OnRc9vAoS5HaWfBP",
        "__v": 0,
        "comment": "The friendliest and most professional of any  I have known work at Hearing Works.  I should know...I have been dealing with them for 15 years!",
        "createTime": "2020-08-13T15:01:33.075443Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqlU9M6-s6-Fn6zE2rsddujlfKx0cQMRqMaXokTkL3xgxNlXUxHDl7K1OnRc9vAoS5HaWfBP",
        "starRating": 5,
        "updateTime": "2020-08-13T15:01:33.075443Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLO4oYgKAdWRjRqJCqjsRncvWhR9TuNJvRzhGQkc0cDeHpEkg=s120-c-rp-mo-ba12-br100",
            "displayName": "Gary Brooks"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Gary!",
            "updateTime": "2020-05-28T15:59:25.955271Z"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78fef",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnpWuZXb-HUfORNnEblrJM2wExSMI4F3DpbRd2VMsGZJXQU1lTRurVFgLNgXD_hKKQ0H_Vw",
        "__v": 0,
        "comment": "Staff is professional, polite, and efficient.  Rodrigo is knowledgeable, thorough, and helpful.  He knows his products and how to apply and adjust  them, and he listens to me.  Very pleasant guy.",
        "createTime": "2020-05-28T15:19:13.036829Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqnpWuZXb-HUfORNnEblrJM2wExSMI4F3DpbRd2VMsGZJXQU1lTRurVFgLNgXD_hKKQ0H_Vw",
        "starRating": 5,
        "updateTime": "2020-05-28T15:19:13.036829Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUvOqYKae7ZwsKLUppuYZZxvapPN27dNADM7-6hq3qWD8g1GlQT=s120-c-rp-mo-br100",
            "displayName": "roderick millhof"
        },
        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review! We are so happy that you're hearing better and appreciate your feedback.",
            "updateTime": "2020-01-31T19:42:40.768572Z"
        },
        "disabled": false,
        "_id": "66bebab2c71e6b025859dc2d",
        "reviewId": "AbFvOqnacZYTcJ8xQzLmwjGZpr8TDtwU-p1XiOwU0o4hAoKgags0uueXs6WS6Y5rVsT8LCV0ni6e",
        "starRating": 5,
        "comment": "My hearing aids are working really great. At first we had a very difficult time getting the aids to connect with the Thrive app. Once got past that problem things are working well. Rodrigo has been very patient with my lack of technical expertise. I am hearing much better and very thankful.",
        "createTime": "2020-01-29T02:39:00.104341Z",
        "updateTime": "2023-08-11T17:49:48.682336Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqnacZYTcJ8xQzLmwjGZpr8TDtwU-p1XiOwU0o4hAoKgags0uueXs6WS6Y5rVsT8LCV0ni6e",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLoJOB-oY3VSIFidEL6jqwXX81nonKzV9MEXs4e_qTOydfx2w=s120-c-rp-mo-br100",
            "displayName": "Robert Kleckner"
        },
        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
            "updateTime": "2020-01-20T23:23:43.389629Z"
        },
        "disabled": false,
        "_id": "66bebab6c71e6b025859dcbc",
        "reviewId": "AbFvOqkz48_dFzPZZ8c3nEeWJ2xk_AfTOJxdIMaf-O7oxRCG2gcjnGYWfj2odLo9E6rFpKYuimx-xg",
        "starRating": 5,
        "comment": "Rodrigo is great.  He really takes time to listen and understand any problems and concerns we have.   He offers constructive advice and demonstrates until the problem is resolved.  We would not go anywhere else.  He\u2019s great as is the staff.    Bob and Peg Kleckner",
        "createTime": "2020-01-20T16:24:09.513836Z",
        "updateTime": "2023-04-06T18:09:32.673310Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkz48_dFzPZZ8c3nEeWJ2xk_AfTOJxdIMaf-O7oxRCG2gcjnGYWfj2odLo9E6rFpKYuimx-xg",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVbSofYxpgJtT6dPYA9XhcE8sYjIEYMb2VnoyEfNsu6-6gUpSuRGw=s120-c-rp-mo-ba12-br100",
            "displayName": "PAUL SAPP"
        },
        "reviewReply": {
            "comment": "Thank you, Paul, for your kind words about our amazing; we appreciate your feedback and are glad you had a great experience!",
            "updateTime": "2025-05-12T16:52:14.296902Z"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78e02",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqksUBXQzvF4GADQNuPwN7vMq02p6FuUVbilhVCj8t1Ar9rDTmvhdkvNKWLdPEwTVq2Knekrbg",
        "__v": 0,
        "comment": "The Dr who works there is amazing, friendly, knowledgeable and takes his time with you.",
        "createTime": "2019-09-27T17:58:06.529788Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqksUBXQzvF4GADQNuPwN7vMq02p6FuUVbilhVCj8t1Ar9rDTmvhdkvNKWLdPEwTVq2Knekrbg",
        "starRating": 5,
        "updateTime": "2025-04-29T17:10:07.894932Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVDHc1VP_au54qV4Jcuf8BsmtEgS2kVCVr_WpiyZqERvqMqTvfV=s120-c-rp-mo-ba12-br100",
            "displayName": "Sam Williamson"
        },
        "reviewReply": {
            "comment": "Thank you Sandra, we appreciate your 5-star review!",
            "updateTime": "2024-08-14T20:13:14.471207Z"
        },
        "disabled": false,
        "_id": "66bebaabc71e6b025859db0e",
        "reviewId": "AbFvOqlalT6SSpdkHH1TAHUVL-Re1jSdaeBIX623t2Pan9oGr3LbdZdH3284IuYheyfGfpZO40CWSQ",
        "starRating": 5,
        "createTime": "2019-08-14T20:27:53.331529Z",
        "updateTime": "2024-08-14T12:41:00.146627Z",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlalT6SSpdkHH1TAHUVL-Re1jSdaeBIX623t2Pan9oGr3LbdZdH3284IuYheyfGfpZO40CWSQ",
        "location": "65f36d88c7fb1ad955d5835a",
        "__v": 0
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJTEAGSmgTW1iJ4mWkR-_bFTnyLaFXmB4v2p6rjsmmxmAV0Ug=s120-c-rp-mo-br100",
            "displayName": "John Hrkal"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78c0d",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqkaLYJg77Bkvpi7iWoyo1AqCtUJ8CSxkGTbBHV9sbl7RfYGg_ArKE-hdkUHd1BExcPZUq9F",
        "__v": 0,
        "createTime": "2018-04-13T13:54:30.160Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqkaLYJg77Bkvpi7iWoyo1AqCtUJ8CSxkGTbBHV9sbl7RfYGg_ArKE-hdkUHd1BExcPZUq9F",
        "starRating": 5,
        "updateTime": "2018-04-13T13:54:30.160Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKt6e4mVlym7yRXc6HhX3AGolAyjANzTfBUfXkjIlT6-IN-4g=s120-c-rp-mo-ba12-br100",
            "displayName": "michael edwards"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78b5c",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqn4frcx7CbauHAtR6YV-nNu3sAjBjVVz8uRhUggwAXTT6BaDRA_yfTsNS0H2jG_otTalN9x",
        "__v": 0,
        "comment": "Great people and products. Rodrigo is super.",
        "createTime": "2017-01-19T16:28:47.075Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqn4frcx7CbauHAtR6YV-nNu3sAjBjVVz8uRhUggwAXTT6BaDRA_yfTsNS0H2jG_otTalN9x",
        "starRating": 5,
        "updateTime": "2017-01-19T16:29:33.474Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVhd2CMjcxW_zeGev_8W2h3MF7t1FoLAbvbaKu2vfJgT3qc5xXQ=s120-c-rp-mo-ba12-br100",
            "displayName": "Sandy Reed"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78c82",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlul-vOnF2FsI4NJoUR4jJJdhLGMb67erN0XWnVbUY7xGbdcEJyGFNhpQ73Sct-eS1Ie6avtw",
        "__v": 0,
        "comment": "Our experience has been excellent with technicians and office staff. However, you really do need a good IT person to fix your website and other IT problems.",
        "createTime": "2017-01-19T14:21:49.722Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqlul-vOnF2FsI4NJoUR4jJJdhLGMb67erN0XWnVbUY7xGbdcEJyGFNhpQ73Sct-eS1Ie6avtw",
        "starRating": 4,
        "updateTime": "2017-01-19T14:21:49.722Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjU_w5jWRva9LFWA62PNRfWY5P7lOJ4Xv-il_oRch2dvCNU5AZte=s120-c-rp-mo-br100",
            "displayName": "Bill Young"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78cd9",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqlBi6frPG0kxVaQ8RzwN0WhabQ1NiJW3H7gfYpldeRlCDDXrHd0mJPdhy_bOBOb5V4GmOC6",
        "__v": 0,
        "createTime": "2016-03-18T21:50:07.091Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqlBi6frPG0kxVaQ8RzwN0WhabQ1NiJW3H7gfYpldeRlCDDXrHd0mJPdhy_bOBOb5V4GmOC6",
        "starRating": 5,
        "updateTime": "2016-03-18T21:50:16.920Z"
    },
    {
        "reviewer": {
            "profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVRgDdKyduN31QQSs7ptj2OIvfpeggEYOf7bV4z79kFuHoLyL8=s120-c-rp-mo-br100",
            "displayName": "Roberta Baumgartner"
        },
        "disabled": false,
        "_id": "66bebab82a2ed0a3aac78c30",
        "name": "accounts\/102802170445396817012\/locations\/16577742373147162397\/reviews\/AbFvOqmpDYoHDmYyAyqqGx-8t6YlHqmCSK5Wii3Om7Lwe_pp5sC6f02WG86tnPHzCWxdAgw40_Euxw",
        "__v": 0,
        "createTime": "2015-07-15T16:15:19.612Z",
        "location": "65f36d88c7fb1ad955d5835a",
        "reviewId": "AbFvOqmpDYoHDmYyAyqqGx-8t6YlHqmCSK5Wii3Om7Lwe_pp5sC6f02WG86tnPHzCWxdAgw40_Euxw",
        "starRating": 5,
        "updateTime": "2015-07-15T16:15:19.612Z"
    }
]