Our Staff

Rodrigo was born in Mexico but grew up just outside of Cleveland, Ohio. His wife had been struggling with pulsating tinnitus and severe cases of vertigo for some time prior to his interest in the hearing healthcare field. By sharing in her experience of on-going medical testing, trial and error experimentation and medication management, and seeking answers right alongside her, he came to know just how fascinating, yet complicated, the gift of hearing is. As a professional in this industry, Rodrigo finds it rewarding to individualize each patient’s hearing aid to best suit their needs and lifestyle. With a keen attention to detail and a purpose to make a difference in the lives of others, he is looking forward to new and exciting challenges to come; “I have to feel passionate about what I do professionally, and I can say hearing is that passion.”

As a native Spanish speaker, Rodrigo looks forward to your visit in English or Spanish, alike.

“Hablo espanol y estoy aqui para servirle.”

I was born and raised in Fort Myers, FL and grew up with our family-owned and -operated “Harts Dairy” for over 55 years (both home and wholesale milk delivery). I graduated from Fort Myers High School and was married for 40 years. I lost my husband to cancer in 2015. I am a mother of four and Nana of seven.

I was in banking for 33 years and spent the last few years learning the hearing aid business. Although I enjoy working and serving those that seek our help with their hearing loss, I feel I can relate as I wear hearing aids myself.

Weekends are for my family and friends, and I also enjoy craft projects.

Michelle is a SW Florida Native, born and raised in Fort Myers. She graduated from Estero High School and then went on to graduate from the University of West Florida with a Bachelor of Science degree. She enjoys the arts, music, reading and anything outside from sunshine & sea breezes to golfing, baseball, and sandy beaches. Michelle entered the hearing healthcare field in 2019, bringing with her 20 years of experience in customer service. She is currently studying to become a hearing instrument specialist because she truly enjoys educating people on understanding and treating hearing loss, for themselves and for their loved ones.

“If you want to live a full life, become the person who is always thinking of and helping others” ~Bob Proctor

Amy Staggs joined Audibel in 2018 as a Regional Administrative Manager. In July of 2020 I was promoted to Regional Manager of South Florida. Connecting people back to their world is a passion of mine as I love seeing the smiles on patients faces when they are able to hear their spouses again. I enjoy helping our employees provide exceptional customer service, teaching and guiding them to help save hearing lives.

In 2020 I have begun schooling to become a Hearing Instrument Specialist to perfect my craft and personally reconnect more people to their worlds. I look forward to meeting you in our offices!

In my free time I love spending time on the soccer fields with my two boys and traveling the state of Florida visiting new state parks and amusement parks.

Madeline Thomas joined the hearing healthcare field in 2014 as a Patient Services Coordinator. She discovered rather quickly that working with the hearing impaired was a rewarding and exciting experience. To expand her ability to help the hearing impaired, she earned a Master’s Degree in Business Administration and became the Office Manager and Director of Operations for her first hearing healthcare clinic. Now, as the Assistance Regional Manager of South Florida for Audibel, she is able to connect with more patients from both an administrative and clinical perspective. Madeline is enthusiastic about providing better hearing and improving the quality of life for every patient possible.