What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

My name is Maria Evans…. I wish to share the magnificent experiences I have had at Hearing Works

Maria Evans, on Google

Super Friendly Staff. Very accommodating and understanding. I was so glad that I continued with Hearing Works!!! I have hearing aids and it was the best choice I could have made to get them.

Desiree Brooks, on Google

I wish we had gone there first! Wonderful experience…Rodrigo was professional , knowledgeable and very through to assess and help my husband’s needs with his severe hearing loss. If you want a caring staff and audiologist then go there before you waste time and money elsewhere!

Patricia Whedbee, on Google

My husband and I are very pleased with the services, recommendations, and care that we receive from Dr. Uribe at Hearing Works! He is very thorough, and no pun intended, but he listens to us carefully to assess and address our hearing needs. If we could give more than 5...

Carolyn Mullen Norris, on Google

Very caring and took excellent care of me..and my ears Cleaned out my ears... Gave me a test.... Gave results... Zero pressure of buying anything BUT suggestions were made to me that would correct and improve my hearing....

John Chase, on Google

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