What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Thank you Dr Rodrigo Uribe. Extremely knowledgeable and high level quality service shown to my 94 year old Mother. I definitely recommend this office.

Karen Marr, on Google

The staff was very friendly and did not keep me waiting long. And Rod was wonderful. He listen to all my concerns about my hearing aid and then I he went over everyone of them and help to straighten them out. He explains everything out very thoroughly and he doesn’t...

Jean Ford, on Google

Very caring and took excellent care of me..and my ears Cleaned out my ears... Gave me a test.... Gave results... Zero pressure of buying anything BUT suggestions were made to me that would correct and improve my hearing....

John Chase (MASTER REVIEWER), on Google

From the moment I walked into their office, being greeted by Susan, it was welcoming and yet professional. Susan was so pleasant with a beautiful smile. The front office is noticeably clean with little touches of home that makes your waiting time enjoyable and relaxing. Dr Rod was both personable...

virginia dalessandro, on Google

My experiences with Hearing Works have always been great. They are very caring and provide whatever my needs are at the time. I have been dealing with them for several years and would not think of going any place else. The receptionist (Susan) is very polite and friendly.

Nellie Huffman, on Google

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