Smartphone Compatible

Connect directly to your Android and Apple smartphones via the Thrive Hearing or TruLink Hearing app.

This Products Technologies

Product Features

Smartphone compatibility

The Thrive Hearing Control app lets you easily connect your hearing aids to your Apple^® and Android™ devices.

Apple^® compatibility

Thrive Hearing Control app runs on iOS 11 or higher. For best performance, we recommend using the most current iOS version. iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone. The following devices have been tested for compatibility:

iPhone 11 Pro -testing
iPhone 11 – testing
iPhone XS Max
iPhone XS
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone 6
iPhone 6 Plus
iPhone SE
iPhone 5s
iPad Pro (12.9-inch 2nd generation; 12.9-inch 1st generation; 10.5-inch; 9.7-inch)
iPad Air 2
iPad Air
iPad (6th generation; 5th generation)
iPad mini 4
iPad mini 3
iPad mini 2
iPod touch (6th generation)

Android^™ compatibility

Thrive Hearing Control app runs on Android 6.0 or higher. The following phones have been tested for compatibility:

Samsung Galaxy® S10
Samsung Galaxy® S10+
Samsung Galaxy® S10e
Samsung Galaxy® S9+
Samsung Galaxy® S8+
Samsung Galaxy® S8
Samsung Galaxy® S7 Edge
Samsung Galaxy® S7
Samsung Galaxy® S6 Edge
Samsung Galaxy® S6
Samsung Galaxy® Note 9
Samsung Galaxy® Note 8
Samsung Galaxy® Note 5
Google Pixel 4 – Streams directly using Bluetooth® technology – testing
Google Pixel 4 XL – Streams directly using Bluetooth® technology – testing
Google Pixel 3a – Streams directly using Bluetooth® technology
Google Pixel 3a XL – Streams directly using Bluetooth® technology
Google Pixel 3
Google Pixel 3 XL
Google Pixel 2
Google Pixel 2 XL
Google Pixel
Google Pixel XL
Google Nexus 6P
Google Nexus 5X
HTC 10
HTC 9
HTC One M8
HTC One M7
HTC U11 Life
LG LV-30
Motorola X4

Thrive Hearing Control app streaming functionality with smartphones running the Android operating system requires the Starkey Hearing Technologies Remote Microphone +.

We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing.

Apple, the Apple logo, iPhone, iPad, iPod touch and FaceTime are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. “Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance.

Customer Reviews

Staff is professional, polite, and efficient. Rodrigo is knowledgeable, thorough, and helpful. He knows his products and how to apply and adjust them, and he listens to me. Very pleasant guy.

Gary Brooks, on Google

My hearing aids are working really great. At first we had a very difficult time getting the aids to connect with the Thrive app. Once got past that problem things are working well. Rodrigo has been very patient with my lack of technical expertise. I am hearing much better and...

roderick millhof, on Google

Rodrigo is great. He really takes time to listen and understand any problems and concerns we have. He offers constructive advice and demonstrates until the problem is resolved. We would not go anywhere else. He’s great as is the staff. Bob and Peg Kleckner

Robert Kleckner, on Google

The Dr who works there is amazing, friendly, knowledgeable and takes his time with you.

PAUL SAPP, on Google

Our experience has been excellent with technicians and office staff. However, you really do need a good IT person to fix your website and other IT problems.

Sandy Reed, on Google